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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 12,813 reviews
  • Rated 5 out of 5 stars

    Amazing system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to deal with boredom of having to stay home for the social isolation, and now I can’t believe I didn’t pick this up years ago. Easy set up, and easy to do hardware upgrades. Great library of games available and the Boost feature is helpful. My only regret is not buying one of the limited edition packages when they were available.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more deleting games. This has enough memory for my whole library. 4K looks awesome, too.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    4K is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Play all my games in 4K now and movies and it's spot on perfect! Great graphics and details

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    The definition of a "nice to have"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's nothing really wrong with the PS4 Pro apart from the lack of an UltraHD 4K drive. It's faster than the OG PS4, it does 4k and HDR game and streaming content, and it makes PSVR work quite a bit better on particular games. If you want to experience Resident Evil 7 in VR, the Pro is almost an essential upgrade. But bottom line, if I wasn't both spending a bunch of Best Buy points and selling my OG PS4 to my best friend, I don't think this thing would have been worth full price as an upgrade. If you are just buying into the PS4 ecosystem and have any interest in VR though, this is a strong start for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming system. Upgraded over the original launch PS4 and its miles ahead with load times. I do enjoy how easy it is to transfer you data or swap in an SSD drive

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Replaced OG PS4 with pro, and it’s great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the original PS4 and it broke so got the Pro. And of course, it’s great

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Great system!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 Pro is great! It provides extra graphics for my 4K tv!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Good for VR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have noticed a performance and graphical improvement over the regular PS4 when using PS VR.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    PlayStation 4 Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love video games and will play them until I get to old to play them. This console is way better than the original ps4. Smoother processing and 4K streaming. Please be aware that PS4 does not play 4K movies but it can stream them. The ps4 pro is a bit larger than the ps4 too but its solid and durable. $100 more for the ps4 Pro vs. Ps4 (regular). No brainer here. Yes get it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Speed

    Rated 5 out of 5 stars

    Great updated version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great updated version for the PS4. Seems faster and picture quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Speed

    Rated 5 out of 5 stars

    Ps4 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great system and i can play 4k that the best part of it and its fast bc we all like fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great game console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of memory. Great console for the gamer in any family

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Muy bien

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Es muy buen producto lo voy a usar y de muy buena calidad

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    A Great Update to a Great Console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 was great on its own before the Pro premiered. However adding 4K graphics and other accelerated hardware really knocks this out of the park. Plus a bigger hard drive to boot (PS4 now supports external HDD as well!). I wouldn't say it is a must have if you currently own a PS4 but, if you have a 4K TV and want the higher resolution with compatible games as well as HDR this is a great choice.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Needed a replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dat one PS4 finally died. It has seen a lot of use over the course of it's life. I was in need of a replacement and just couldn't pass up the great price on upgrading to the Pro system. Graphics are noticeably better and games seem to load faster. The addition of 5Ghz Wi-Fi connectivity is nice but unnecessary in my situation as I have mine hardwired. Overall I am pleased with the upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enhanced Graphics PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new 4K TV on Black Friday and needed to get a PS4 to go with it. Setup was easy and have played a few games. Love the extra details the PS4 Pro provides.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    moved up from Ps4

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, i'm an older dude who games and have both the ps4 pro and xbox one. Both are great systems but i will admit i use the pro more then the xbox one. After 2 solid years of playing (maybe a few hours a day of less) it's still ticking. Never had problems , and now Im considering whether to get the new playstation 5 or keep the pro.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Hours of entertainment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 4 is a great way to spend hours of entertainment. Between being able to stream online videos, movies and TV shows you can also download free games as well as paid games and find numerous ways to entertain yourself with those games. The 4K option also provides a higher quality of entertainment. I would recommend to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS4

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what a game system wouldn't trade in for the world.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More storage and better than the original ps4. The graphics are even better.

    I would recommend this to a friend