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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 12,813 reviews
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned every Playstation model from 1,2,3 and now 4. Each version gets better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 is the best console ever made. If I’m not playing my favorite game I’m watching movies or browsing the web and with all the continuous use it never over heats.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Speed

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my PS4s with the Pro. This is MUCH faster, runs 4k great. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    moved up from Ps4

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, i'm an older dude who games and have both the ps4 pro and xbox one. Both are great systems but i will admit i use the pro more then the xbox one. After 2 solid years of playing (maybe a few hours a day of less) it's still ticking. Never had problems , and now Im considering whether to get the new playstation 5 or keep the pro.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Ps4 pro is an amazing console of this generation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best console of this generation and can’t no one deny that. the exclusive games alone proofs it. graphics are super realistic and I find myself looking at trees and grass for hours instead of doing my quests in games. it’s worth it I promise get it and you will see. so many games I can’t buy because it’s so expensive haha so I wait a few months to get those exclusives.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics Kids love it. Easy to install easy to use has a lot of options to chose from

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Hours of entertainment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 4 is a great way to spend hours of entertainment. Between being able to stream online videos, movies and TV shows you can also download free games as well as paid games and find numerous ways to entertain yourself with those games. The 4K option also provides a higher quality of entertainment. I would recommend to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear graphics and fast processing compared to the original ps4

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Great quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only useful if you own a 4K TV. Stunning picture and makes everything look better.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4k console. games look great and when i see my movies it looks great

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    appears to do what it is supposed to do, good graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whats not to like?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a PS4, whats not to like? We have an xbox 1 which we love, so why not have the other for the PS4 exclusives... both great machines, both have great games...

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Decent upgrade from original PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my 4K, HDR television, and larger HDD. It's a decent improvement, I'd only purchase if you have or play the games on the list. So games don't show any improvements. Wait for the PS5 since the price is 150 more with better improvements. I'd recommend only if your not looking to purchase PS5 when it drops over the holidays.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS4

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what a game system wouldn't trade in for the world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade from the Standard PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More powerful, better frame rates, higher resolution and double the space can't go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Perfect purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are on point and it’s easy to use no complications at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony - PlayStation 4 Pro Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads of fun, easy to use, good price, quick delivery.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my 4k tv. Picture is amazing and does great with all games I have tried

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Playstations Rule!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Playstation by far! I love that fact that there is more memory and graphics are great

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Good console though not entirely necessary

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no question the software support for the PlayStation 4, in general, is incredible. The PlayStation 4 Pro attempted a mid-generational hardware leap to augment the great software lineup with some beefier hardware. Sadly, the Pro is weaker in comparison to the Xbox One X, and hardware/software comparisons on various websites show as much. Yet, games like God of War and Horizon: Zero Dawn certainly do look incredible on the Pro. I'm just not convinced it was worth the upgrade. For a first time Playstation 4 buyer, the Pro is definitely the way to go. For someone considering an upgrade, it is best to hold off for the PlayStation 5.

    I would recommend this to a friend