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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 12,813 reviews
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear graphics and fast processing compared to the original ps4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for family time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd rather choose the games my family plays than them picking them from a tablet or computer. This way the whole family can play games that are educational and fun.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    4K is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, now I can watch Netflix In 4K, and have enhanced graphics for my games!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned every Playstation model from 1,2,3 and now 4. Each version gets better

    I would recommend this to a friend
  • Pros mentioned:
    4k, Speed

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my PS4s with the Pro. This is MUCH faster, runs 4k great. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Decent upgrade from original PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my 4K, HDR television, and larger HDD. It's a decent improvement, I'd only purchase if you have or play the games on the list. So games don't show any improvements. Wait for the PS5 since the price is 150 more with better improvements. I'd recommend only if your not looking to purchase PS5 when it drops over the holidays.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Ps4 pro is an amazing console of this generation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best console of this generation and can’t no one deny that. the exclusive games alone proofs it. graphics are super realistic and I find myself looking at trees and grass for hours instead of doing my quests in games. it’s worth it I promise get it and you will see. so many games I can’t buy because it’s so expensive haha so I wait a few months to get those exclusives.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    My good review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gaming console has everything play station 4 has plus brilliant graphics. But is it worth all the extra money for extraordinary eye-Candy? I think so, and even though games these days don't leave as much to the imaginatiom, the time they put into making these games look amazing makes it worth the extra bucks. If your still looking to buy a Playstation 4 you might want to go Pro! If your TV can handle it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 is the best console ever made. If I’m not playing my favorite game I’m watching movies or browsing the web and with all the continuous use it never over heats.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Good console though not entirely necessary

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no question the software support for the PlayStation 4, in general, is incredible. The PlayStation 4 Pro attempted a mid-generational hardware leap to augment the great software lineup with some beefier hardware. Sadly, the Pro is weaker in comparison to the Xbox One X, and hardware/software comparisons on various websites show as much. Yet, games like God of War and Horizon: Zero Dawn certainly do look incredible on the Pro. I'm just not convinced it was worth the upgrade. For a first time Playstation 4 buyer, the Pro is definitely the way to go. For someone considering an upgrade, it is best to hold off for the PlayStation 5.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4k console. games look great and when i see my movies it looks great

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Perfect purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are on point and it’s easy to use no complications at all.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics Kids love it. Easy to install easy to use has a lot of options to chose from

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Great quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only useful if you own a 4K TV. Stunning picture and makes everything look better.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Speed

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my husbands PS4 to this one and we couldnt be more pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    appears to do what it is supposed to do, good graphics

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product it has alot of memory and the picture it's the best....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded Expectations

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this system back in April to play FF7 Remake after my job provided me with a gift card large enough to buy it for doing some extra work related to the pandemic. I had very low expectations going in, had planned to just play FF7 and probably sell it. I have always been an Xbox user. Although I played the PS1 and PS2 a lot (i've never actually once played a PS3), i've never owned a PlayStation. Soon thereafter the ecosystem of exclusive games and perks for subscriptions sucked me in. I had a 12 Month PSnow and PS+ subscription by April. I upgraded the hard drive to a Samsung 1TB SSD about a month ago and while it isn't earth shattering, the performance is definitely improved. I am using that and the original HDD in an enclosure and now have close to 2TB of games for my system. I gave my Xbox One X to my kids and have been gaming exclusively on the PS4 for a few months now. It is my favorite console ever. I will be getting a PS5 and handing this down to the kids, but i'm in absolutely no hurry as there is a tremendous backlog of games and i'll never get to them all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whats not to like?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a PS4, whats not to like? We have an xbox 1 which we love, so why not have the other for the PS4 exclusives... both great machines, both have great games...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony - PlayStation 4 Pro Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads of fun, easy to use, good price, quick delivery.

    I would recommend this to a friend