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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 12,813 reviews
  • Rated 4 out of 5 stars

    Not the most powerful,but still good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pro has a definite visual difference coming from the regular ps4. Loads times are about the same. One key feature missing is the 4k blu-ray drive. But it seems to upscale the blu-ray. HDR is good on most games that support it. A must to have over the regular ps4, only is you have to replace your system or just buying a ps4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade from the Standard PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More powerful, better frame rates, higher resolution and double the space can't go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my 4k tv. Picture is amazing and does great with all games I have tried

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Playstations Rule!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Playstation by far! I love that fact that there is more memory and graphics are great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    PS4 PRO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the regular before I decided to upgrade. Despite having a non-HDR 4K tv, I have seen some significant improvements on the detail and quality. I play mostly sports games and I do see a difference. I have a Monster Black 4K HDMI cable and that helps too. Worth the money, even more if you have or can get a HDR10 capable TV.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought console for my husband great graphics love it

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    I love Best Buy!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my Sony PlayStation four pro today and I’m in Love it came 4 days early and I’m so excited to play all my new games was going to get the ps5 but seen a lot of people having trouble with their consoles I LOVE SHOPPING AT BEST BUY you guys rock I’m one happy customer THANK YOU BEST BUY JUST FOR BEING YOU!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, graphics are amazing in 4K and the speed is super fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want great gaming experiences, you shouldn't look further. PS4 packs a great diversity of game genres.Games like Uncharted and God of War are just a few.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product. Easy to use and good quality. Worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great PS4 System!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one is a must have if you have a 4K TV. More power and more storage.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Performance

    Rated 5 out of 5 stars

    Fantastic graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one gives Box a run for their money. Just got a 4K TV and it was well worth it

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when released and so glad i did! loved the graphics and that is 4k compatible

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great platform, fast and easy to use no problems. Wonderful graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't settle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know the regular one is much cheaper but if you have or are planning to go 4k, don't cheat yourself. It's is that awesome. Especially with the right content.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best game system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I spent more money and got the pro. It has much more memory and better graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Gaming System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome graphics and memory. Well worth system and would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great product for gamers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Cool graphics. Easy to assemble. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Been Wanting a PS4 forever. Glad I got the Pro!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting a PS4 since launch but couldn't justify it with the little time I had. Well I finally couldn't stand it jumped on a good PS4 deal. I am so happy I did. I am enjoying it so much more than my Xbox One. The graphics are more impressive. The Last of Us, Uncharted 4, and Horizon have blown everything I have played on Xbox One away. I can not believe I waited so long. Worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good Fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say I was/am a little disappointed in this not having a UHD player, that aside I would recommend this console only to those who do not own a PS4 or jus want the best PS4 out at the moment. At the end of the day this is twice as fast as the original PS4 and slim PS4 as well as any Xbox One console released as of now. I got this bundled with a Sony 55" 4k HDR TV for only $900, so I'm not complaining.

    I would recommend this to a friend