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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 12,813 reviews
  • Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product for my husband he loves it. it takes long to load but I guess my wifi isn't fast enough but I use it to watch Netflix Hulu amazon etc.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing performance and 4K!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is hard to dispute the fact that this console is MUCH better than the base PS4 model. Upgraded components and the ability to enjoy 4K gaming is worth the upgrade. Although not all the titles are 4K compatible it is still worth it to enjoy the ones that are. Loading speeds are faster. Overall performance is faster. I am glad I got this console for our living room. Moved my other PS4 to my bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the graphics and apps that come included. The 4K is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Well Worth the Upgrade from a Regular PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from my regular 500GB PS4 to a PS4 Pro and it was the best decision I've made with any video game product. The extra hard drive space alone was great but another thing I was very pleased with was how the Pro runs so much smoother and quieter than the regular system. Whether you're a casual or hardcore gamer, I highly recommend upgrading to a Pro. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Makes. Different

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better then the reg vfaster. . Better graphic s. Good

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Nice upgrade, but too small HDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have 4K TV and HDR this upgrade is worth it. Boost mode adds a few FPS to Dark Souls and other games. Games with enhanced visuals for PS4 are amazing. Only issue that I knew going in is that I had a 2TB HDD upgrade in my standard/original PS4 and had to swap out the drive. They should be releasing as 2TB as it fills up fast. However, you can now hookup external HDD so not as big an issue as before.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Graphics are amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a 4k tv it is definitely worth the extra money. The graphics are amazing

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    WoW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 4k. PS4 Pro is the best Playstation to date. Really enjoy the clear picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Finally Upgraded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a day one edition PS4 and finally decided to upgrade to a Pro. It was easy to set up and transfer my data from the old PS4 to the Pro. I used a ethernet to do it when I was setting up the Pro. Also the picture looked so much better on a non 4K tv so I eventually had to upgrade my tv as well to get the full effect and i have not been let down. Wish I purchase one sooner

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this PS4 cuz of its space. And it’s more faster.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Super fast!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the pro!!! It is faster and looks much better.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Pro Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the PS4 Pro to update from the PS4 to get more memory and better graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is totally worth it to upgrade better graphics and all round better machine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to set up and using it as our media console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy device to set up and enjoying it as a family.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best game console you could buy. Very impressed with the speed and graphics.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Great 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to play Destiny & Call Of Duty on 4k, Grafics are amazing! Just Buy it!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Faster than your normal ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing compared to the regular ps4, 1TB of storage

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best gaming console so far ⭐️⭐️⭐️⭐️⭐️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming console so far, it’s fast and the graphics are amazing ⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Must have if you have a 4K TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally, after spending so much on a new TV, I was going to wait it out, but when I was using the regular PS4 into my new 4K TV, it didn't upscale that well. Not sure why cause my AppleTV looks fine. But, I decided to buy the Pro anyway and no regrets whatsoever. I figured I was gonna buy one anyway. So, if you have a 4K TV and are into gaming and are fussy with how the graphics look, buy the Pro.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Only upgrade from ps4 if you need more storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, does output in 4k. Getting HDR outout can be difficult (I have a Samsung SUHD 8 series). Probably not worth the cost to upgrade from a standard ps4 unless you need more storage (this comes with a 1TB).

    I would recommend this to a friend