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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 12,813 reviews
  • Pros mentioned:
    Performance, Picture quality

    Rated 5 out of 5 stars

    Loved

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features and performance and amazing quality.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Good update on standard ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice 4K update to my standard ps4. Extra storage also a plus

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Awesome console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 Pro was definitely worth it just for the Ultra 4k graphics

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Sweet business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has held up to moving, and hot temperatures. Super fast and awesome graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Payment option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a promotion offer for 1 year no interest payment. Staff was great and product works well. Streaming movies and playing games with my 5 year old.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Great migration from PS4. Not much improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for 4K capabilities and migrated from a PS4. Setup and migration SW was fantastic. Seamless. Brought all my games and history from the PS4 flawlessly. Have recurring problems on power up with Denon AVRx6400H/LG C8 TV recognizing HDMI signal. TV recognizes Dolby Vision but either black screen or picture with serious flicker. Need to power cycle receiver sometimes to get it to work. The upscaling on the PS4 was so good that the improvement to 4K Dolby vision is not that noticeable. Some improvement on Assassins Creed frame stutter but it still exists. Seems to have more crashes on Hitman. A bit quieter than the PS4 but disk is still noisy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Amazing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful upgrade from my well used PS3. Glad I made the jump for the 4K Pro version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to a PS4 Pro to go with my new TV and to replace my original PS4. Games run better with Boost Mode and HDR games look amazing. So far I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love the new play station 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lot of memory and great graphics. Lots of good games to buy too

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 4 out of 5 stars

    Great Gaming Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the graphics and speed of loading games. Didn't realize that Sony didn't make the PS4 a 4K Blue Ray disc Player! Found out the hard way. My Bad for not doing my research! Love the Gaming System.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 4 out of 5 stars

    PlayStation Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've played on all the series of PlayStation from the original PlayStation and the PlayStation Pro is definitely faster and more defined in video so far it's been a good system quite happy with it

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier . Great system . Graphics are amazing . Must have a 4K tho lol

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    PS4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture quality easy to connect and use has lots of apps to chose from

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps4 pro is a great system. Graphics and Speed are excellent. Lot of great games!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item was purchased as a Christmas gift so i havent exactly opened it and have actual opinions of the item. Im sure its exactly what I need it to be

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best version of PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much more space and better graphics. I just need to find a way to sell my ps4 500gb

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so easy to set up. You basically plug and play. Great graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Worth the upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new PS4 after our old one that we bought when it first released was finally dying. We have a 4K tv so it helped justify the upgrade to the pro. I’m not sure how I lived without the pro before, it’s incredible. The transfer of data from our old PS4 was super easy and we had it up and running before we knew it.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Speed

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, 4k, and beautifully crafted. What more can you want from a gaming console.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A nice upgrade to my launch PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Playstation 4 Pro isn't an essential upgrade if you already have a regular PS4, however, I don't think anyone will be disappointed since this unit has huge advantages over the original. If you don't have any PS4, get this one. If you already own a PS4, this generally isn't essential unless you desperately want a slightly higher resolution, performance, and storage capacity out of the box.

    I would recommend this to a friend