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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 12,813 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Lots of Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster than my previous PS4 and more memory. Lots of fun.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really well built machine for its price but fall short of NOT having a 4K blu-ray player. Just doesn't make any sense. End up buying pro just because my ps4 broke. Would not recommend for upgrade but for new customer with 4k/HDR tv.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and the 4K gaming is a great step forward to the game industry.

    No, I would not recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Great gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps4 pro is definitely the way to go. Clear graphics and 4K.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    More memory and can play HDR featured games.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an upgrade version of the PS4. It has a memory of 1 terabyte and it plays 4K games highlighting HDR features which makes a huge difference for the picture is crispy and well detailed! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Ps4 pro 1 TRG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced older ps4 with new one. More storage, better graphics. Runs quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great system I love sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really good it has a lot of space and the graphics are really perfect.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality 4k If you buy console buy ps4 pro Great pictures

    No, I would not recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    4K really works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this one because of the 4K and memory it really works. Loving it ...

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Ps4 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console super quick and quiet awesome graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What is there to say?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my ps4 pro. Games are coming out more and more with 4K. On my 49” smart tv, everything looks great. Always been a Sony fan.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    A great upgrade from the original.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having been able to compare the original PS4 to the PS4 Pro I can say that there are truly significant Differences. The PS4 Pro has stronger graphics that present a finer detail in the image. The system also provides more shading and presents a more true black by comparison.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this system. It works great with my 4K TV. Graphics are awesome

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    THE PRO IS FASTER AND SMOOTHER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase faster smoother and better graphics

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Bought for better performance

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to play jedi fallen order. I had a PS4 slim. But the frame rate had trouble staying stable, I’m all about performance over visuals. Running it on a 1080p screen in performance mode made the game a much more enjoyable experience. Along with Almost every other game in my collection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PRO Enhanced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 is 4K gaming at its best for the moment. I actually traded up and gave my kids the orginial PS4 and i am very happy with thr upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Speed

    Rated 5 out of 5 stars

    Good upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alot faster machine and the 4k ability is an added bonus

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Noice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. The extra memory and 4k do a lil bit.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just amazing graphics then the ps4, the system is even smoother and quite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best PS4 You Can Get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as the PS4 models go, I do believe this is the best one available. The value for the extra $100 compared to the base model: extra performance, double the storage space, extra USB port...is well worth it. Obviously this is a better value for you if you have a 4K TV, as the 4K output (and even upscaling) is pretty gorgeous, but improved frame rates and graphics are also noticeable on a regular HD TV. "Enhanced for PS4 Pro" games that take advantage of the better hardware do look great. For example, Battlefield 1 is much sharper on Pro than it was the original PS4. The only obvious knock on the console is lack of the ability to play UHD (4K) Blu-Ray movies, although it does upscale regular Blu-Ray HD movies and do 4K streaming (Netflix, Amazon, etc.) That aside, the performance and specs, in addition to the overall superior build quality compared to some of the older models (even the AC Power cable is better quality) sets it as the definitive PS4 model to get for those willing to spend the extra $100.

    I would recommend this to a friend