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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 12,813 reviews
  • Rated 4 out of 5 stars

    Good upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 75" QLED TV and decided to upgrade to the PS4 Pro and it was a good choice. Games look better and the new system is faster. I can't give it a five star rating due to the fact that it doesn't play HDR/Ultra HD movies and the Xbox X does. It's kind of a let down but not a deal breaker.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    PS4 Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up for my two sons for Christmas. They have loved it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent product! Sufficient storage and great quality!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I wanted, I very satisfied 1TB PS4 very fast, nice product

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    4 years and going strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, zippy, upgradable and fun console. Have had no issues at all. SSD upgrade option makes a huge difference to add to the already great performance. HDR adds a lot of depth to gaming. Overall a huge win for Sony. Uncharted series alone makes this a must buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST CONSOLE EVER!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband and he absolutely loves all the games and apps he can play on this console. After selling his first one he bought a second one and after selling his second one he wanted a third. (He thought video games were taking up too much of his time) Finally at his third and hopefully last, he still loves this PS4 and now his has more memory!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    I like the PS4 better than the Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the PS4 Pro specifically for the Sony exclusives. I also have an Xbox One X primarily for the 4K blu-ray drive, backwards compatibility and Halo. After having the PS4 Pro for a couple of months, I have found myself using it more than the xbox. Maybe it is because my gaming roots are in the PS2. Overall I would recommend picking one up.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good system for games. Easy for kids to play. Very good graphics

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Nice system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had ps4 before this one is about the same better than xbox

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Noticeable difference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will some key titles look amazing if that is if they have been enhanced but other titles that have not yet can also benefit if you turn on boost feature for faster loading times and smoother gameplay. If you have a 4k TV and are thinking about upgrading you will notice the improvement more so than if you own a regular 1080p TV or lower resolution

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Excellent console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had the original PS4 and it was running perfectly fine but I have a 4K tv and have been really wanting products that can use that technology and there have been really good reviews on the pro. It is also really nice having more hard drive space as well considering 500 GB just isnt enough when they take up a considerable amount for the system hardware and stuff

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    PS4 Pro, Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded, finally, to a 4K tv. I purchased the ps4 pro hesitantly thinking it wouldn’t make that much of a difference but I was very wrong. The clarity is just perfection. Any game you play it’s like your really there. My wife thought it was a real baseball game I watching when I played MLB the show. Love it, worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than xBox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console was better that xbox to set up. Faster downloads also. The hardest thing is the on-line gaming sign-up was a little confusing.

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd been waiting quite some time to get this, for many reasons, but I'm extremely glad I finally pulled the trigger on this decision. The quality of play is 10x better than I'd dreamed (I'm a PC gamer mostly and the lack of lag so far is amazing) Plus I'm a sucker for the Final Fantasy series, so it was a win win. Plus a Blue-Ray player? Yeah. Worth the buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a PlayStation fan for years now and I wasn’t originally going to purchase this but the 1tb HD and the 4K made this a must have.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    More storage and clearer picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a standard ps4. I'd say it's worth it if you play a lot of games and stream shows or sports on a 4k tv. I watch a lot of nhl games and they look better than cable HD. Sports video games are much clearer and the new games coming out look amazing in 4k too. The 1 terabyte hard drive is nice to have too, especially if you digital down load your games.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Superb step up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gameplay for the money it's 4K and you can get 500gig or the 1tb

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Ps4 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that its 4k has plenty of memory for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomesauce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this the day after Black Friday and didn't want to wait until Cyber Monday, and it's worth every of the full price penny. Enjoy

    I would recommend this to a friend
  • Pros mentioned:
    4k, Performance

    Rated 5 out of 5 stars

    Excellent, indeed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K, hdr, now with performance boost mode for older games...! Sweet...!

    I would recommend this to a friend