Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
3003346
SKU:
5388900
$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 12,813 reviews
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gaming friends have been pushing me to get one and I finally gave in. Was totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Upgrade!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sold my normal PS4 so I could go get the PS4 Pro. I can tell huge differences in Destiny 2 and Call of Duty BO4. The smoothness in the gameplay is big. I am getting better connection speeds with the pro than I ever did with the normal PS4. So glad I upgraded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Fun

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my child for Christmas. It's in good working order. There weren't any instructions in the box so I had to go online to make sure I didn't break anything. We both enjoy it. I made sure to get the console with the most memory for longevity. I am pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Sony PS4 Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was not sure to upgrade to the Pro, but after playing all sorts of games on it. No comparison, very happy with the quality of graphics and sound. It is bigger than the regular console, but it is ok. Highly recommend to the avid players out there.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Best PS4 on the market

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pro is basically a PS4 on steroids. Apps load faster. Games have shorter loads and look better with the extra horsepower under the hood. I was on the fence about upgrading from my launch day PS4. I'm happy with the decision. I use it for gaming as well as my primary streaming device. Disappointed that Sony doesn't include the Fox app in it's list of apps. No 4K UHD disc support is also a bummer. Overall I am satisfied with the purchase. Wishing now that I would have done it a year ago.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS4 PRO - Great Paired with 4K Monitor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly like the PS4 Pro. Graphics, load time, and overall gameplay makes a difference with compared to the original PS4. Paired with a 1ms 4K monitor - no turning back (love it when playing FPS games). The higher standard for the wireless connection makes online gaming more enjoyable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great electronics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, I will coontinued to purchase more electronics from best buy they asre the best.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Console!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The time I had it, a few weeks, I really liked it and enjoyed it. Because of some things about the PS ecosystem and my interface preferences, I had to return it. The performance is great and has a lot of features. Excellent console!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would love to say this game system is the best. I am buying the new sony tv to go with it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS4 Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Was holding out for ps5 but someone was willing to buy my very seldom used ps4... So w that money i just turned around & bought the Pro... Not a huge gamer, but the graphics are ridiculous! Great buy... Will still be getting the ps5 though ;-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent gaming system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids and even I enjoy the ps4 pro, especially having the storage space for their games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming console for gamers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best deal n great product, happy to be part of Sony family, they don’t fail you

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Top Shelf

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those who are looking to buy a PS4, this is the machine to buy. Right now, there are small performance upgrades and slight graphical improvements for most games, but developers will only learn to utilize the console with increasing efficiency and proficiency in the coming years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Half step Console, not necessary if you own PS4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this is a great Console, the difference is small in the grand scheme. If you're in the market for a PS4 get the pro unless you're on a budget. It improves frame rate and visuals for most games. If you have a 4k tv it's even prettier with HDR. CANT GO WRONG HERE

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    A wonderful console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My goodness, I'm glad I waited until the pro came out. I have never been happier with a gaming console purchase. Having or buying a good 4k TV on sale will really make the ps4 pro shine. I highly recommend buying the pro version over the original if you haven't bought a ps4 yet.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 4 Pro that I bought for my wife's Christmas gift was a very exciting gift for her being that she likes to play games online she can play all of her favorite games and enjoy the graphics and function ability of this console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice device, it worths the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, actually the PS4 is a cool stuff. But I love the most is the price Best Buy offered

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Does everything

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I needed something that could deliver 4K video to my TV. This truly does it all, it's a DVD player, bluray player, streaming device, and gaming console all in one. It's nice to be down to just a PS4 and a receiver after years of having multiple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I ever made! No regrets here! And great deal :) overall happy with this buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for a christmas gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this PS4 Pro for my sister's christmas/birthday gift. i'm sure she will love it!

    I would recommend this to a friend