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Customer Ratings & Reviews

Model:
3003346
SKU:
5388900
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Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 12,813 reviews
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    After debating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the console to go for, say, if you plan or already own a 4K tv. I previously owned the day one PS4 and though differences can be minor, the overall experience with 4K and HDR is impressive

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Good but button to turn it on gets stuck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I love the system works great! Love the graphics I won’t ever go back.. but wish my on button wouldn’t get stuck it makes aloud noise when I push it on..

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Better than I expected!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the PS4 PRO for my boyfriend to play sports games and for us to watch movies on and I am pleasantly satisfied with our decision to get this instead of the PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    GREAT GRAPHICS AND FUN FOR THE WHOLE FAMILY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints for this console. The controller is great quality and there have been no issues with the headphone jack or the charging port. Great product and great graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    PS4 Pro gives me 4K and speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a regular PS4 and wanted to upgrade since i have a 4K TV now. The 1 TB drive is awesome, the processor speed is awesome. The only drawback (reason for 4 stars) is the blue ray player in not 4K. Which means if you want to watch 4K movies you should stream from a service like Vudu or buy a separate 4K player. I use Vudu and upgraded my Netflix to 4K

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    It's a ps4 Pro Very great!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old ps4 broke so I decided it was time to upgrade, so I did and it's the best desicion ever. Ps4 pro is very fast. After about 6 months it's still doing great.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this! Definitely glad I purchased when I did because they were hard to find. I game quite frequently and this meets my needs

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    If you own a 4K TV...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't sell yourself short by not buying the PS4 Pro over the standard system. This is especially true if you own ANY 4K games. The difference in graphics is immediately noticeable!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Most powerful system yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pro is definitely worth the upgrade. The processor makes loading time way faster for games and apps and now has a boost mode and let's you store/load games from an external hard drive or ssd

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the console and Best Buy had the best deal. I have no regrets. The graphics are awesome on my 4K TV and the streaming apps are just a bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic upgrade with an easy migration process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had an original generation PS4 for a couple of years now, and hadn't really previously seriously considered upgrading to a Pro. About a month ago, I bought a PSVR system, and decided to upgrade to a pro for the better resolution it offers in PSVR games, as well as for the extra hard drive space, since now I'm buying lots of VR games that I want to keep installed. I'm really happy with the upgrade. Also of note is that the process to transfer all of the data from my old system (saved game files, game downloads, settings and user data) was very straightforward and easy. Great new system, and definitely worth the cost of the upgrade for me.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    What a powerful console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace my original PS4 as I upgraded to a 4K tv. This console is necessary if you have a 4K. The added power and HDR make the games really pop. Definitely happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this version of the PS4. alot more space for material to be saved. The graphics are clean and it is all around a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    PS4 Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous PS4 was the original when it was released, and this was a req. since I was getting 4k tv. It is so much faster and its compatible with my new television.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS4 at its best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 Pro is a monster when it comes to hi-res gaming for a console. While not in the realm of gaming PC's, for its price and simplicity, it is a no-brainer purchase if you have a 4k TV with HDR.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Just what we wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We specifically bought a second PS4 for playing games together as a family. The Pro is hooked up to a 4K TV and looks fantastic. Seams to be much faster than our older regular version as well

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great graphics !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the ps4 console and I am very pleased with it! Graphics are great and seeing how far it has come over the years is astonishing!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great gaming system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome gaming system. The picture quality is beautiful. The pro does speed up the processing and living in a rural community that is much needed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Worth the premium

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 Pro is worth the premium for the added performance boost. Games which have been optimized for 4k really shine. HDR support is also great and makes games look great. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    A great upgrade from the standard ps4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this console because my launch ps4 was giving me trouble. I love the stronger WiFi capabilities on this console and how beautiful the pro support games look

    I would recommend this to a friend