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Customer Ratings & Reviews

Model:
3003346
SKU:
5388900
$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 195 Showing 3,881-3,900 of 12,813 reviews
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my PS4 with the PS4 pro. Glad I did. Having a 4K tv the difference is noticeable. Also the system is quicker with loading making for a better experience. If you do not have a PlayStation yet. I would recommend this as it will last you longer in the technology timeline

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has proven to be a great system for my kids. It works great for purchased and downloaded games. Highly recommend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very disappointted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this ps4 pro since feb 2017 and i am on my 3rd warrantied remote and the one they sent me is broken. The ps4 pro has started locking up and you would think that the processor power the thing is suppose to have that it would load in slower than a lot of people with a standard ps4. right now i wish i had my money back and i would switch to xbox one x. I bought and xbox one s and i was surprised how fast and smooth it is. i bought it for the 4k bluray capability and i was blown away by the bluray playback. if only the ps4 pro had that it would of atleast got 3 stars. i just believe its ridiculous that they did what they did and i wish i would of just returned it immediately. The game graphics are better then the original ps4.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Awesome gaming system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 4 pro I had before this one was loud, I love this one because it’s way quieter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for vr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for vr and is looking great so far. Loved the video output. Games look great in hdr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has enjoyed this gaming system since she got it, easy to install and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Great 4K Gaming console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Sony fan from the beginning stages of the playstation. I love that the games now can be played in 4k Native (at least some of them) I'm a little disappointed you can't play 4K movies like the Xbox One but I can live with it. Overall great console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade replacement

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned the original PS4 since its’ day one release. It overheated and died on me early 2020. The PS4 Pro was an upgrade I didn’t do until it was absolutely necessary for me to continue playing console games. Haven’t regretted it one bit. Wish I made the upgrade sooner so I could continue to enjoy the system longer as I’ll be getting the PS5 eventually. Yeah, I’ve owned a Playstation since PS1, I’m a loyal Sony customer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Better than the old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs faster and love the fact that it has a 1 TB still wished they would put a 2TB on it but I am very happy with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice console update, wish it supported 4K Blu-ray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an original PS4 before this, and I am happy with the upgrade. There is a noticeable improvement in frame rate in a few games, the whole machines is more responsive, and the HDR support with my 4k TV is great. I am a bit disappointed that they didn't include a 4k blu-ray player.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent .

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter is very pleased. The performance is excellent and it met her expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this playstation for a while . And it was the best thing we ever purchased. No need for a smart TV.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Console works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 working great - sort of disappointed that Playstation has limited a lot of games to single player or online play only.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS4

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my pro. Huge difference from the regular model. Can’t wait for the 5 to arrive.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The Kid Loves It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was made to replace an earlier version. My son loves it and he was never a huge gamer. The graphics are amazing

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Would recommend if you have have 4K tv with HDR.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this with a 65 inch 4K tv with HDR. Best graphics out on a a home console. Wouldn't buy if you don't have a 4k tv w/ HDR.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    What a great pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a true gamer you need space.This PlayStation Pro gives you what you need with beautiful graphics and great game play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for 4K TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys are the gamers, not me, but even to my eye the PS4 Pro takes full advantage of the 4K capabilities today’s TVs offer. The system was installed and set up quickly. Allowed me to both create my own profile (as controlling system “manager”) and the boys to copy/transfer their existing account histories without their having to delete them from their regular PS4 consoles. Easy to use, so no problems at all so far. Quality of video is outstanding. Fully recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just learned the Sony is going to discontinue the PS 4 pro. It is a nice machine. Runs a little hot. I got if for the 4k up-scaling for movies and such. Having said that, I can't really see a difference. Oh well.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Controller

    Rated 4 out of 5 stars

    Good?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last time I played was the PS2 era, they’ve added a lot of complexity and depth to gameplay but I find the controller to be severely lacking. Took me way too long to get aim down on FPS GAMES. driving dynamics are good in the driving games I’ve played.

    I would recommend this to a friend