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Customer Ratings & Reviews

Model:
3003346
SKU:
5388900
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Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 266 Showing 5,301-5,320 of 12,813 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best console for my Sony 65” 4K tv, I enjoy my games in 4K picture

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good graphics on a 4k ultra hd t.v. and also upscaling is goid on non 4k tvs

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Has great graphics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has good game selection, great graphics, easy to used.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I thought it would do graphics Amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Optical Audio Output-only Surround Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice upgrade from PS3, except for surround sound output and no solid state drive (SSD) option. The PS3 supported 7.1 audio through the HDMI port. For the PS4, you can only get 2.0 stereo over HDMI. You need to use the optical audio out TOSLink port on the PS4 to get anything above that. You also need to set the audio output option in the movie player application to use anything above 2.0 stereo, which is the default setting instead of something that supports 5.1, 7.x or 9.x surround sound. It was baffling to me why a game played natively in 7.1 surround sound while a Blu-Ray disc only played in 2.0 stereo until I found the setting.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Awesome console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good size console fits anywhere. Doesn’t heat up very much.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slick console design. Great graphics. Controller light and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent x certified geek squad excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fault. I did not knew the difference. But when you get a open box, geek squad certified excellent means it’s been inspected and erased, in this case, and is ready to go. Nothing wrong with the one I purchase, but it came with the previous owner profiles, with was a little bit time consuming to erase. I purchased my PS4 during pandemic. I usually don’t purchase open box, but because game consoles are selling really fast, I decide to purchase as soon it became available online. It’s in perfect condition. No scratches or marks. It was just no erase, but like I say, it was my fault no to read the differences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K gaming is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 is very user friendly. I love the 4K gaming on the PS4 pro!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Completely satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mostly use it for gaming and I purchased it with horizon zero dawn. Incredible!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great performance console. Games run flawlessly and with great graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 is awesome. Fast and great overall quality. Definitely a good purchase

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The movies and games on hd looks amazing. Big improvement since the regular ps4

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Well worth the 400 dollars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i bought the pro over the xbox one x. Also games in 4k look amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Console, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 Pro does what I want it to and does it well. That being said, if you're looking to upgrade, you have a launch PS4 and you don’t plan on getting PS VR, then this isn’t really worth the $400 msrp, I'd suggest the PS4 Slim instead. But if you want to delve into PSVR, then this is absolutely a must-have console, as you will have a smoother, less nauseating experience.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Affordable upgrade over the original

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ps4 is a affordable upgrade from the original meaning you have a hdr or 4k tv

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent console had to buy a second for the updtairs

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade to the base ps4 model. You won't see the upgrade in all games as they need to be patched after release or developed ahead of time. Future games should really take advantage of the extra horsepower.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Difference More Power Makes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little aprehensive at first but with a 4K TV I thought I'd see if the ps experience was made better with this beefed up system and it differently does. The up-scaled video is fantastic with deeper more vibrant colors with 4K HDR video and games looking absolutely amazing. I do recommend this system upgrade but ONLY if you have a 4K TV to take advantage of the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome graphics. Great games and easy to use. I love it.

    I would recommend this to a friend