Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Sony - PlayStation 4 Pro Console - Jet Black.
  • Angle. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 11. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 12. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 13. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 14. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 15. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 16. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 17. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 18. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 19. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 20. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 21. Sony - PlayStation 4 Pro Console - Jet Black.
  • PS4 Pro video 0 minutes 30 seconds

PlayStation 4 Pro Console

Model:
3003346
SKU:
5388900
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 290 Showing 5,781-5,800 of 12,813 reviews
  • Pros mentioned:
    Graphics

    PS 4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this with FFXV. worth the wait and the graphics are the best ever

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Love this system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics,small and thin. Great selections of games.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Best Console!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is the best one of all of the consoles.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Great for everybody

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, Spiderman game is great. Easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Great System

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the pro version, great picture and great games!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    PS4 Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing graphics on a higher end 4K tv and sharper image refreshing

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Great for gaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 4k quality but disappointed it don't have 4k Blu-ray player. Was told by salesman it had it but it don't. Has 4k streaming not player.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Great game and system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speed on the ps4 pro wih my tv the game loved it very good

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Great console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been waiting to get this console. Excellent game play and graphics.

    I would recommend this to a friend

  • Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming system for a beginner super easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome faster than first PS4. Love it!! The new controller feels good.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    It's a PS4 Pro.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a PS4 Pro, looks great on a 4K HDR, nothing really to add here.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Love the PS4 Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality when combined with a 4K TV is absolutely amazing!

    I would recommend this to a friend

  • Love my ps4 pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A brand you can trust. Love the fact it is 1tb now and less glitches.

    I would recommend this to a friend

  • Really enjoy my ps4

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product works great easy and simple to use!

    I would recommend this to a friend

  • The Better Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the latest version of Sony's PS gaming consoles. The major improvements over the previews versions include a faster cpu, a definitely improved graphics chip, and 4k compstibility. It can display 4k streaming games. The video quality is gorgeous, and the responsetime to the controller is excellent. Its only major drawback is that you cannot use a 4k Blu-Ray with it. It will upscale HD Blu-Ray discs beautifully, but I can't recommended it as a movie player. That's the only reason I can't gjve it 5 stars. Otherwise, I would have no reservations about it at all. At about $100 less, it's a better value than the XBox, and the controller is better.

    I would recommend this to a friend

  • Best video game

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best system on the market. lots of storage for games

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    graphics are great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son has , game cube, WII , X box , ps4 but this is by far the best,

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    PlayStation pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the first PlayStation 4. Love the 4K picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Fun and Easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Playstation Pro to kill time.... great graphics and gameplay

    I would recommend this to a friend
Page 290, Showing 5,781-5,800 of 12,813 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.