Customer Ratings & Reviews

I was lucky to be serviced by a wonderful young man. This was purchased using price match and of course, brand spanking new in a sealed box. the buying and check out processes were super fast. I was literally in and out for under 10 minutes.

The extra power the "pro" version has does make a difference. I bought an played on this one for about 4 months before going to a friend's house and playing in their system and I could definately feel the difference between the PRO and the regular.

If you have a 4k tv with HDR capability or plan on buying one soon then I suggest pairing it with a PS4 Pro. Otherwise you are better off waiting for a price drop as the list of games that utilize the PS4 Pro is small but growing slowly. Once you see a game in HDR you wont want to go back.

Sony PS 4 Pro is faaaast!!! You get animation speed and crystal clarity of 4K Advanced HDTV, plus smaller, sleeker controllers. Best Buys delivers on quality and price. So, what's not to like?

I bought this PS4 Pro on sale and I'm happy with it. So far, no problems. I used to own a limited edition PS4 Slim but I gave it to my little brother as a gift. I noticed games run a bit smoother on the Pro compared to the Slim which is nice. Overall satisfied.

My son had the previous model and is totally happy with the new one he got. It’s quiter and doesn’t get hot like the old one

Really great product especially to throw at your wife and kids when they’re upsetting you, i can’t recall how many times i came home from work and my annoying a** family comes to my mancave to great me and i just unplug it and chunk it at them, great buy

The problem is not the product. My wife and I bought this product because we thought it was fantastic. But we had to return it because we did not adapt to this, it is a lot of technology. When using it, we felt dizzy or caused a headache.

The PS4 pro is a good value for $399 since it can give you some kind of 4K gaming experience whether it's native 4K, checkerboard rendering, or a different resolution boost like 1440p. The PS4 pro might not compete well with a top-tier gaming PC but it's still a good value for your money.

I upgraded my old PS4 to the Pro. 4k gaming, faster frame rates on some old games and future games. You get pretty much the same features as the old PS4 with a little more power. My only complaint is that it doesn't have a 4k Player. I have the Xbox One S so it's not a huge problem for me.

Love that best buy did a price match for me because I rather buy an electronic here then another store because of the points I can get and cash back also. Definitely work it and the ps4 is amazing. Love it. Definitely recommend god of war for it

We purchased this for my Grandson for his birthday. Plays games on this all the time. Glad to know he is enjoying it so. I would highly recommend this one but I am sure you know that already. Boys and their toys you know.

I’ve owned every PlayStation iteration released in the US. Each mid-cycle console is marginally better than its predecessor, but the PS4 Pro is significantly different. Welcome addition of 4K gaming and streaming video. The power is vastly improved and pairs well with PSVR.

A definite improvement over the original PS4, this console refresh sports a faster CPU and a more powerful GPU. You'll notice much better detail in your PS4 Pro compatible games like Final Fantasy XV, where the overall look of maps, character models, and even the hair has improved.

My husband and I are both in our mid-30s and have no kids, but thought getting a PS4 or similar gaming console would be fun...and I was right. I hadn't played any sort of Playstation, Nintendo, or Xbox since I was in college, so it took some getting used to the overall PS platform, the controls, and the PS network. A month or so of playing, we're both hooked. We love this little mindless escape. So far our favorite games are Crash Team Racing and Death Standing.

I constantly can’t connect to PS store app after few minutes using my PS. One work around is to settings-network-test connection settings and everything works. It’s kinda weird.

I never had a PS4, so I honestly can't compare the Pro with the base model PS4. With that said, the games look fantastic! If you already have a PS4, I doubt upgrading to the pro model will be worth the high price tag, but if you do not have a PS4 and want one, the Pro is the way to go.

Noticeable upgrade in speed and reactive performance is definitely enhanced. I upgraded for Horizon Zero Dawn and was not disappointed!!!

This was a gift for my husband and at first everything was good and he loved it. But it’s not even a year old yet and it sounds like a airplane is taking off s soon s he turns it on. I don’t know if it needs to be cleaned out or what but he doesn’t even play much either as he is in the army and always working so he only plays on weekends for a couple hours. Not sure what happened there but looking forward to getting the new one soon.

Best Ps4 pro! Easy get line to Wireless. But if you get download for games app than so will get long time as slow downloads. Because I had small mbps speed wireless make slow downloads games on ps4 pro. Only buy DVD game nothing as easy for me.