Customer Ratings & Reviews

Purchased this due to being shut in during COVID-19. Hadn't played video games jn a decade, but its been fun for me and the kids and helped with entertainment while sheltered in place. Just Dance is great for the kids!

Currently loving my PS4 Pro. Bought this item back in August 2018. Love everything from the look of the console to the controller to even the multitasking ability that you are able to do on the system. In short I am very happy with my purchase.

This has worked fine with my 4k HDR set (Vizio P50). If you are looking to game on a 4k HDR tv then this is the one to go with!

Awesome in 4k much better than base ps4. Also added psvr for better experience.

Bought my first PS4 on launch day, zero issues since, i heard about the PS4 Pro when it got announced late last year. Ended up buying it and it works great with my 4K TV. Highly recommended if you're upgrading from the standard PS4 and you got yourself a 4K TV.

Upon entering and walking towards the electronics and gaming section I noticed tht there were no consoles left on the shelves until I peeked and saw THE VERY LAST ONE in the cage .... the assistant who helped me had a hard time opening the cage with the keys. So once the struggle was over I paid for the console and wouldn't you know it .... they were out of extra large bags .... c'mon Best Buy ...... step your game up bc I'd hate to give my business to Game Stop or Toys R Us in the near future

Better graphics, faster load times, and more USB ports. One con is although it plays game at 4k it can't play movies at 4k

This is everything my fiancé wanted for Christmas. He can now play online with other people and the graphics are better as well.

Mainly bought for the 1TB drive, everything else was extra. You must have a 4K tv to actually be able to tell the difference. Other then that is SONY so expect the best out of this product. The new controller feels great.!! A must have if you don't already have a PA4.

What else can I say that hasn't already been said? Probably nothing. But this is a great console, the 4k games are incredible (I'm coming from a PS3 to the 4pro). You will probably need a 65" or larger TV to take advantage though otherwise it all looks the same.

This system is great for anyone that has a 4K TV with HDR capabilities. If you don't have a 4k hdr tv I would get the PS4 slim Instead. The system runs very quiet but very hot. I had the system in a well ventilated area and it ran very hot to the touch. I than placed 4 fans around the system and it still was very hot to touch. This makes me nervous with long term use and recommend anyone buying this system to also get an extended warranty. Hopefully Sony can lower temperatures in an updated version.

This is a nice system, i bought it only for exclusives, all third party games I run on pc or xbox unless a friend wants to play on this platform. Overall it's a very nice device, the newer models are much quieter than the first run.

I have never been a real big gamer but I like VR. This is the first gaming system my 6 year old has ever had and between the oldest daughter, my husband, and the little one ..... I don’t get to play it, or, play it much! Lol

System works great, I'm just slightly disappointed that it does not support 4K Blu-ray Discs. The Xbox One S does and I thought for sure the PS4 Pro would. But no, it doesn't. Other than that, it's an amazing system. Pair it with the PS VR, and you'll be in heaven!

Before I made this purchase, I had an x-box!! I absolutely did not like it nor does it have very many kid friendly games!! It would freeze all the time, and a constant headache! Never again will I buy a game system other then PlayStation!

Very easy ordering and pickup process. Was in and out of the store in 5 mins. Best Buy is the best place to use for all electrical and computer needs PS4 works perfectly, no issues.

There's a significant difference in quality on a 4k TV compared to the regular ps4, it also seems to load things quicker as well. If you are debating between this and a regular ps4 (and have a 4k tv) I strongly suggest that you pick the pro.

Call of Duty Advanced warefare looks great. streams amazon 4k great. 4 starts due to sony not including 4k drive for 4k disks.

Its a PS4. If you want a PS4 its a good purchase Just be aware that you may run into HDR compatibility issues with certain cheap 4k HDR panels. If you wanna skimp on the TV be ready to troubleshoot the display every once in a while

Got this as a gift for my grandson and he loves it. I used to buy all my electronics at another chain store. However, since Best Buy lowered their extended warranty prices and are hassle-free should you need to use it, I shop at best buy.