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Customer Ratings & Reviews

Model:
3003346
SKU:
5388900
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Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 342 Showing 6,821-6,840 of 12,813 reviews
  • Rated 5 out of 5 stars

    More space more speed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first thing you notice is that you have more than enough space to download that new game without having to manage your storage. The next thing you notice is the improved game play and that's when you know that you've made the right decision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to compliment my PS4. My "old" PS4 served downstairs duty, while my "new" Pro is in my game room, attached to my 4K/HDR Samsung. Love the setup, visuals look great and got basically for free (best buy gift cards) through a S7 promotion .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A nice system with some flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly game on PC but got a PS4 Pro for some console exclusives such as Bloodborne. To my surprise, even though Bloodborne is a Sony Japan game, it does not have a PS4 Pro patch! I wish they would support improvements on all games for PS4 Pro owners. You also do not get any kind of trial for PS+, which adds 60 dollars a year to your already expensive purchase. But beside all that, it's a pretty nice console. I think Sony has outdone Microsoft here this gen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been thinking about buying one of these systems for a while to replace my 2nd ps3. Waited until Best Buy put it on sale & pulled the trigger on it along with the vr bundle.Only had it for a couple weeks,so far it’s great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a console for the kids..... and I kept it. It’s too convenient. I can buy and download games from my couch. Play people across the globe! No wonder so many children are out of touch! Well anyway I enjoy the product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A worthy upgrade to the PS4.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PS4 was on the way out and I loved my PS4 exclusive games so I maxed the decision to get the PS4 Pro. It does everything the PS4 does but better. The only drawback is the lack of native 4K. It performs some visual tricks to get close, but it doesn’t quite get threre (it still looks good though). If native 4K is important to you, get an Xbox One X, but if you don’t care about that, the PS4 Pro is an excellent device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this console for a couple of years now and have no complaints or issues. We've had every other console, pretty much, and usually after a few years of use some issue has come up but honestly, no complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 4 Pro is great if you have a 4K tv. Runs faster and smoother then just a ps4. In the system settings you can turn on “Boost mode” which allows the games that aren’t in 4K run at a faster frame rate which helps a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 PRO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation is beating Xbox 2 to 1 for a reason. Simply, it is a better system. Better exclusive games Like Spiderman, God of War and MLB. Seriously....no debate needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arguably one of the greatest consoles in the history of gaming, it truly changed the game for me, and i would easily recommend it for anyone. Hands down just the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Console is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I’ve had this console for about 2-3 weeks and its holding up pretty decent. I was indecisive at first because it was going to be a major transition for me between consoles, but i am glad imade the purchase. Worth the buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth gameplay and quiet as a mouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth gameplay and quiet as a mouse! The PS4 Pro is a beautiful system that matches most home entertainment centers. The gaming system is super quiet. After the initial setup, there is very little load time in between stages.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shipping on console and game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my console when they said I would but the game I ordered at the same time was not they wanted me to pick up at the store and wasn't there when it was supposed to be and they wanted me to wait an extra week so I had to cancel the game order and go to Target to purchase it even though I paid for expedited shipping. Great to get the console quick but it is useless without a game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Sup'ed Up PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside from the updated chassis the system packs a powerful punch and gives your games a bit of a kick. You'll want to have a 4K capable TV to make use of some of the features like HDR gaming. It's all about the games with the PS4 though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love PS4

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a PS4 for quite awhile, but the HDMI port went out. So I spent $90 to repair it. Then when it went out again, I decided to upgrade to the PS4 pro. Can't wait till the PS5 comes out now.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Sony PS4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice system. Nice graphics. I like the wireless controller that came with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this game system so far. The graphics are top notch and the features great. Works as a full on entertainment system sporting apps like Netflix and YouTube. Haven’t seen it show up as a google cast target yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4k support is really nicely done for this price point. Not necessary to experience the great games but definitely a nice luxury option to have. If you have a nice 4k TV and the spare cash to upgrade to the pro it's definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you've beenholding out on a next-gen console then now is the time to purchase the PS4 pro. People have commented it's not worth purchasing if you already have the PS4 but people lile me who don't will truly appreciate this amazing console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for my son for Christmas. He says it's the best gift he's ever received, and says it's WAY better than the PS3 he had before. LOTS of room to download more games without any issues, Can play online with PlayStation Plus.

    I would recommend this to a friend