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Customer Ratings & Reviews

Model:
3003346
SKU:
5388900
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Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 352 Showing 7,021-7,040 of 12,813 reviews
  • Rated 5 out of 5 stars

    EXCELLENT CONSOLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my 1st game console I bought for my 12 yr old son and oh my, you'd think he won the lottery! Great console and Fortnight is the bomb game. Never thought I'd get into video games but awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best exclusives on the market are playable on this console. The power of the pro is on full display with titles like God of War and Detroit: Become Human. PS4 is THE place to play video games!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Gaming Console Purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to get this and never had buyers remorse whatsoever. I grew up in the 1980’s with Nintendo but this is a completely different experience. Great visuals with no issues at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and secured shipping!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not order big items of this size online but the shipping was really fast and secured when it arrived at my front door. I might try to order the gaming table soon!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great system got better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance. Future proof. Only a few 4K HDR games right now, thus deducted a star.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MINE!!!!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my own PS4 because it seems I could never get a turn from the kids. So i went with the PS4 pro so can play blueray DVD's. I love it!!! kids are jealous now!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to have smoother graphic and more definition to them. Be glad when I get my 4k tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an upgrade version for the standard PS4. PS4 Pro has better graphics performance on almost all video games escpecially for the PS VR. If you are also getting PS VR like me, definitely get this Pro version.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you own a 4K a TV, I would recommend this, the graphics are astonishing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Minimal upgrade but only 100$ more than slim model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 Pro is a somewhat more powerful PS4. It's not a huge upgrade but it's only 100$ more than the slim model. It's an easy choice due to its increased processing power and optical audio which the slim lacks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my PS4!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints here. I even use my smart tv features via the PS4 and even watching movies and shows through streaming works really well. Blu-rays are awesome on it, too.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    PS4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast an powerfully. Or a ps5 but better than nothing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great upgrade for 4k gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this ps4 downloads are faster and 4k gaming is were its at at 60fps its a easy choice too make if you own a ps4 and was on the fence on the upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Faster system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good system tends to have problems with hdmi but overall faster them regular ps4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome play station 4 Pro!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As my son is 16 he is quite intelligent when it comes to technology and says this one has better enhance sound lightning and Views when playing the game and Playstation is smart in making this Pro 4 PS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 4 Pro is an excellent gaming console that has a large variety of games to play as well as the ability to serve other entertainment needs such as watching movies and listening to music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for upgrading to a 4k TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a 4k TV recently. Wanted to get the most out of it with my PS4 console. Upgraded to the PS4 pro and it hasn't disapointed. The 4k graphics outputing to my TV are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking at PS4 and PS4 pro. Being able to handle PSVR the way it's supposed to be was deciding factor. So far I am very happy with the purchase. Great system with some great games that look amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted this item as a reward for his grades. The reviews online helped to make decision to purchase this item at bestbuy store. It was a great experience during purchase. The item is awesome too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Passing the blame for issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was previously still using my ps3 so when I heard they released a ps4 pro version I decided it was finally time to upgrade. The difference is huge coming from a ps3. There is an issue where the "auto" settings for video cause the TV to just go to a black screen with no signal and you have to reboot the ps4 in safe mode to change the video settings manually. Sony says it's up to the particular TV manufacturers that have this issue to upgrade their firmware to fix this. I have a Vizio that's about a year old and supports the 4k 60 frames the ps4 can output but for the auto setting not to work properly was a huge issue to see right when I was doing the initial setup thinking this was the greatest thing out at the moment and instantly I faced a black screen and no idea why my new system wasn't working. The problem does affect other brands of TVs and it's documented online. So if you set it to auto, and loose image you have to reboot to safe mode and set the video to something specific that your TV can handle rather than have the convenience of the ps4 optimizing your experiences based on source and TV automatically. That's why I dropped to 3 stars. Otherwise it's fantastic.

    I would recommend this to a friend