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Customer Ratings & Reviews

Model:
3003346
SKU:
5388900
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Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 355 Showing 7,081-7,100 of 12,813 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great product !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very exciting to play and improves dexterity . Better than PS4

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like having the storage

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded for the storage no issues so far. Still need the cloud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    switched from xbox to ps4 Pro & never looking back

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it just to play last of us 1, I didn't realize how many exclusives Sony ps4 has to xbox, glad I got the pro version. Havent touched my xbox since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blew my mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't think this console could pull off 4K but it does exceptionally well and some games are native 4K and some using 4K checkerboard rendering... Even on 1080p you'll see a difference with "Supersampling"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Console Of This Generation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even without the 4K Blu-Ray player built it, this is the best console on the market for GAMING. That is what it was made for after all. Pro enhanced games have had tremendous support and HDR runs great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User Friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously a big upgrade from the PS3 I was using beforehand. Have not had any issues while using it so far. I recommend getting the Geek Squad warranty just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Juggernaut

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is one powerful beast. Although only a small number of devs have really tested the power of the PS4 Pro, purchasing this console will future-proof your gaming experience for the next 3 or 4 years.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Bought for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for gaming has great graphics. Wish it had a 4K UHD disc player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for 60"+ TV's with 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a dramatic difference in clarity if your tv is 60" or bigger from the original PS4, if you have a 4K enabled tv. Swapping files from one PS4 to the PS4pro is made really simple and easy during setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Ps4

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that this ps4 is a good one. I would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning an Xbox One for 4, I must say that this is an upgrade for sure. Also, the option to plug in your headphones into the controller may seem minor, but it's one of my favorite parts of this system.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Nice for 4k TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice if you have a 4k tv, but if not the regular PS4 would be the better buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K and loads fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been wanting to upgrade to the PS4 Pro and finally but the bullet! This is awesome on a 65” and is worth the price for the upgrade to a pro edition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game for the grandkids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been joyed the PlayStation Pro since I’ve got it and I also bought new controllers mini mini games and a pretty faithful customer to Best Buy my grandkids love it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have some same games on xbox one - graphics so much better on playstation 4 pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome system.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ps3 finally died. With the price drop, I figured I would go for the 4 instead of waiting for the 5. It was a good choice to keep me busy at home during quarantine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4k gaming is here! Sort of.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outputs games in 4k. Wish there was more games that took advantage of this. However, MLB The Show looks great. So does battlefield 1. Love it. If you don't have a 4k TV you might hold off until you do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband for his birthday, he'd never had a gaming console and he's hooked (not in a bad way). He loves the quality of the video and the reactive controls.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 3 out of 5 stars

    Love it when it works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after a month, now its been two weeks since I gave it to Geek Squad and its been in processing the whole time. I don’t know why they can’t just replace or give you a console while you wait. These things aren’t cheap. Best product on the market when it works.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Great for gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the graphics disappointed that we were misinformed about it playing 4k movies.

    I would recommend this to a friend