4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
3003346
SKU:
5388900
Loading...

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 359 Showing 7,161-7,180 of 12,813 reviews
  • Rated 5 out of 5 stars

    Major Improvements

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great improvements in overall quality of console and gaming enhancements. People seem to forget it's still in the early stages of adaptation and these games are patched not developed for the console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Fun

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My adult daughter wanted VR for Christmas. After comparing prices and various gaming consoles we selected Playstation Pro. More power to run the VR. The games appeal to both young and old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 pro is great gaming console and has access to the PlayStation network to download games directly as well as the psvr system which is amazing also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the pro to replace one of the original PS4’s. I was expecting it to be quicker, but it isn’t that noticeable. It’s still a great system. I recommend it of the 3 options available.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    ps4 pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely worth getting if you have 4k tv. The graphic are awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    From a non gamer - great console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really only bought this console to play Gran Turismo Sport, which was pulled a few days before it was to be released, and No Man's Sky. The console is great! I am a bit disappointed by the Sony ecosystem though. So many games have added "play", but you need to be connected to the PS network, which is a monthly fee. Also, the disc loader is surprisingly noisy compared to my Macbook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 a corporate raffle favorite

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 3 PS4 consoles for raffle prize giveaways. These have been our most popular this year. Everyone that has won them so far has been extremely pleased. No complaints or negative feedback.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great PS4 if you don't already have one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this initially to play Final Fantasy XV in HDR and it looks great on my OLED TV. It is sad to note though that the HBO GO app does not support surround sound and only 2.0 stereo. I also found out recently that Dragon Quest Heroes is also only in stereo. Final Fantasy XV was in surround sound and it sounded awesome, if not one of the best surround sound video games in my memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noticeable upgrade from base PS4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even if you don't own a 4k tv, you can still benefit from the PS4 Pro. It really shines with a 4k HDR, but even 1080P tvs will display a higher refresh rate, draw distance, artifacts on screen, etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good upgrade from the original ps4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps4 pro has more storage, which I needed since my other ps4 has only 500gb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only reason for purchasing a PS4 was so that I can play Horizon: Zero Dawn. I must say though that I am loving the system so far. I haven't had a PlayStation since PS2 and it's good to be back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I purchased the PS4 pro! It is amazing and I received the latest model! Extremely happy and shipping was fast. Again no issues extremely happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4 pro is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gaming console. 1 terabyte space is enough for me to save all my games. So happy to finally find a PS Pro at Best Buy. I would recommend this to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Gaming and Networking

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving the PlayStation purchased with Best Buy. The product was delivered in quick 2 days time and never had a complaint after that. Love playing over the internet with ma frnz.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Console

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this gaming console for my son and he absolutely loves it. Set-up was very easy, no connection complications. No problems with this gaming console so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome best one yet but with the ps5 on it’s way wait here it’s still a great console but not the best value now that ps5 is here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 Pro always good!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is the one who uses this device, mainly, but I like the addition of a Blu-ray player for convenience. I plan to bump him off the machine at every available opportunity.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Loves it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my 8 year son and he loves it. The color and graphics are awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4k resolution is great, and the games that support 4k look even better. The console is sleek and sports a modern discrete design. If you have a 4k TV, take advantage of it, you won't regret it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great but happy kids

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for kids and they loved it. Princeton Best Buy staff were knowledgeable and it was easy to make decision to purchase this product. Would defiantly recommend

    I would recommend this to a friend