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Customer Ratings & Reviews

Model:
3003346
SKU:
5388900
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Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 360 Showing 7,181-7,200 of 12,813 reviews
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent upgrade very needed to upgrade to pro for 4k.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First PlayStation since PS2. Easy to work with good quality

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PS is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has my PS3 for a while now and decided to upgrade to PS4 Pro. Love the way its setp up, has alot of capacity for storage and love the hd graphics as well, Definatly worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 Pro has been a delightful piece of equipment to use. Enjoying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new ps4 since I had an original from 1st release. I got the pro and have not regretted the upgrade. Its great and very responsive compared to my original ps4.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great console.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console but I’d wait for the ps5 to come out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son been wanting to buy it,but it wascdold out every where we looked, finally we found it here st best buy we ordered it, we got it it was fast .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful system for VR and PS4 Games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly! No issue going from PSVR to regular PS4 games and back to VR. Plenty of storage space for lots of games. Very happy with this system. The whole family loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome system besides the graphical updates to some games. I travel a lot and the 1080p streaming to my laptop is a great feature. Streaming to a vita is also noticibly better as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great console with small issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the PS4 overall, just having some issues with HDMI-CEC with my Samsung MU7000. The console will go black for several seconds a few minutes after startup, even in the middle of a game. Very annoying. The game will also not switch inputs when you turn it on, it will only turn the TV on. This has been an outstanding issue since launch, it will probably not get fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas present for my son. He is thrilled.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my teenaged son. He was thrilled with the gift. He got it in Christmas Eve and stayed up until 2 am on Christmas setting it up and purchasing games to play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K gaming at its best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony PlayStation 4 Pro is a great deal. The game image quality is incredible and immersive. There are many games to choose from which make use of the 4K picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Good system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good graphics. Could use a bigger hard drive but overall good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and fast

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I enjoy using it especially when you can't go anywhere. Having a good play station is important. Delivered fast. It was an easy setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best gets better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly purchased it because I have the PSVR and the pro is supposed to be optimised for the PSVR. It has pushed buttons rather than touch buttons for power and eject. All in all, a great system

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great Sony.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the new slim look. Is faster then my old ps4 and quieter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this console for psvr and just for man cave. Deal was excellent and came w free COD legacy edition. Shipping was a nightmare from UPS. No fault on Sony. Packaging was worst ever from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great specs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely better picture, just not being able to play blu ray is the down side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a original PS4 I bought on day 1. Started giving out and decided to upgrade. Every game I play runs significantly better now and online play runs more consistent with rarely any stutters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After over a year it is still a great purchase and is well constructed. It even got knowledge off the table and withstood the impact with no problems.

    I would recommend this to a friend