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Customer Ratings & Reviews

Model:
3003346
SKU:
5388900
$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 381 Showing 7,601-7,620 of 12,813 reviews
  • Rated 5 out of 5 stars

    Most Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a superb system. The quality and features that come with it are excellent. Signing up for online services further expands the range of fun that can be had.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s lot better then regular ps4 worth the upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husbands favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husbands last PS4 broke but I can tell you these gadgets are so much fun! I told him he needed to purchase another one because IIII wanted it. Loll

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great value! Plays every day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console! My family plays on this every day, so much so we have a couple in our home, However I knocked a couple of stars off because we had to bring it in for a warranty repair as we kept having it crash even after following several online repair steps, but thank goodness for Best Buy’s extended warranty plan because after they determined it wasn’t repairable they swapped it out for a new one & unfortunately it wasn’t just a faulty system since this was our 2nd one to have the same problem & we learned the hard way of having to eat the cost of the 1st one breaking & not being covered so we were sure to have it covered the 2nd time around which really came in handy. Also my kids are all older & the console is up in a safe spot so it wasn’t something we were doing wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Successful upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a much needed upgrade on my gaming console and it was money well spent. Amazed at the graphics on my new 55" TCL 4K Ultra HD smart TV, great combo.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems faster than the slim. It runs 4k on my television.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade for sony playstation 4k is the best picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good gaming console for anyone that wants to use their 4k tv. My only downside is that it can not play 4k BluRay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing I ever bought!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a PlayStation since I was in middle school. I always watched other people play video games on twitch and YouTube.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can’t beat it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a PS4 Pro; what more can you say? It is absolutely worth the money, so don’t hesitate or it will go out of stock! A+++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console this gen

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 was the clear winner between it and Xbox. By far the best exclusive titles. PRO is an even better experience with visuals, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 3 out of 5 stars

    Excellent machine but no uhd player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall much more responsive than ps4 quicker and cleaner graphics provided you have a 4k tv enhanced games are perfect but others seem stretched and pixilated when played and the lack of a UHD disc player really brought the use of the machine down from the expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Graphics and overall system are Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My older son really enjoys this game system. It has so many extras and bonus features that I was not even aware of. It was really worth the $

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson begged me to get the PS4 So him and I could play Madden 2021 to have some bonding time.Glad I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously one of the best consoles on the market. Periodt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 for life!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console in my opinion. PlayStation plus offers full games every month. It can be any where from 2-3 games. Can’t complain

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build quality is better than the original console, it boosts framerate of berserk musou out of the box, which is a good thing. While I'm able to play certain games at higher framerate or nicer graphics, it is sad that some developers decided not to patch their games anyway; I was hoping bloodborne would be boosted to 4k or sth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i use this every day , play games on it, watch netflix etc. Ive been using this for over a year and i haven't encountered any hardware failures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned one of every PlayStation System ever made. Constant improvements make each purchase worthwhile. The PS4 Pro is no exception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent game console

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console for entertainment live that I am able to use it as my entertaining base where Hulu Netflix YouTube are installed.

    I would recommend this to a friend