4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Sony - PlayStation 4 Pro Console - Jet Black.
  • Angle. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 11. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 12. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 13. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 14. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 15. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 16. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 17. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 18. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 19. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 20. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 21. Sony - PlayStation 4 Pro Console - Jet Black.
  • PS4 Pro video 0 minutes 30 seconds

PlayStation 4 Pro Console

Model:
3003346
SKU:
5388900
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 389 Showing 7,761-7,780 of 12,813 reviews

  • Love It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave my original PS4 to a less fortunate friend and got the Pro for myself. Love all the added features and I'm excited to see what is on the horizon.

    I would recommend this to a friend

  • Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing upscales stuff to 4K and I get so lost in the details! It's crazy. If you see someone looking at a tree in battlefront it's probably me.

    I would recommend this to a friend

  • Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned every PlayStation now and this one doesn't disappoint! I went with the pro for the 4K capabilities and I love it. Would recommend to anyone!

    I would recommend this to a friend

  • I love my PS4. The quality is really good.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy my electronic stuff from BestBuy. Everything at BestBuy is great.

    I would recommend this to a friend

  • Best Console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 Pro is by far the best console on the market. It has the best exclusive games available to it. Combine this with a 4K HDR TV and you are set.

    I would recommend this to a friend

  • Great!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, my son loves it. Great capabilities, it’s great to keep kids indoors and in their rooms lol.

    I would recommend this to a friend

  • Love my ps4 pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PlayStation has been great to me and awesome upgrade to the last version I would encourage any person who loves videogames to indulge in this system

    I would recommend this to a friend

  • The definitive console experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power of a 900 hundred dollar gaming PC + Sony 1st party exclusives and virtual reality capability makes this the definitive home console experience.

    I would recommend this to a friend

  • Great Console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the regular PS4. If you have a 4K TV it is worth the upgrade the games looks incrediblie. I am also very happy with the larger hard drive

    I would recommend this to a friend

  • Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an upgrade from my PS4 and I LOVE the HDR and 4K resolution. It's made my gameplay more enjoyable.

    I would recommend this to a friend

  • Grandkids love this

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandkids, this helped make a happy family Christmas. Taking video game lessons from said grandkids.

    I would recommend this to a friend

  • Great For So Many Things

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system has so many options: streaming movies, playing DVD's, gaming. The Whole family has individual profiles that a customizable.

    I would recommend this to a friend

  • Good

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a bday gift and my son was happy. He was in need of a new one. Nothing went wroung with it as now.

    I would recommend this to a friend

  • Devil's machine!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited for so long to get this console It was worth it! Amazing 4K gameplay, 60fps... just mind blowing! Tested with Horizon Zero Dawn. OMG - Awesome!

    I would recommend this to a friend

  • Excellent upgrade

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally had an older PlayStation 4; I wanted to upgrade to this Pro version. Love it’s functionality and extras.

    I would recommend this to a friend

  • Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came packaged well and delivered on time and Best Buy had the best customer service with whatever questions I had.

    I would recommend this to a friend

  • PS4!!! Need I say more?

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console ever. Real men use a PS4...lesser man children who live in their mothers basement use the alternative....

    I would recommend this to a friend

  • Video game haven

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new PS4. The price was great and I know he’ll have it for many years to come. I’ll definitely recommend this gaming system.

    I would recommend this to a friend

  • Overall it’s worth it now during Quarantine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it cuz since we can’t go anywhere since stores are closed might as well spend time playing games on iTunes

    I would recommend this to a friend

  • Great overall experience.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this best buy to anyone. Great experience. Didn't even have to get out my car to get my purchase.

    I would recommend this to a friend
Page 389, Showing 7,761-7,780 of 12,813 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.