4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Sony - PlayStation 4 Pro Console - Jet Black.
  • Angle. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 11. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 12. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 13. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 14. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 15. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 16. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 17. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 18. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 19. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 20. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 21. Sony - PlayStation 4 Pro Console - Jet Black.
  • PS4 Pro video 0 minutes 30 seconds

PlayStation 4 Pro Console

Model:
3003346
SKU:
5388900
Highly rated by customers for:
$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 430 Showing 8,581-8,600 of 12,813 reviews

  • Overall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a Xbox lover till I got my PlayStation 4 and now I’m tore between both. I love my PlayStation!

    I would recommend this to a friend

  • No complaint

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaint at this time. I still play Xbox one more. That is due to more of my friends have Xbox one. Nice console.

    I would recommend this to a friend

  • Enhancements for some games

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find the pro to be a bit better in graphical detail on some games that are enhanced for it. But the processing and load times are not noticeably different than the PS4. If you need a counsel right now this is still worth getting.

    I would recommend this to a friend

  • Ps4

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item... work well and no problem, my kids loves this..

    I would recommend this to a friend

  • Price was great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent purchase for my daughter price was great picked it up just in time for Christmas

    I would recommend this to a friend

  • loved itt

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this PS4 and VR system. would definitely recommend. I only wish there were more and better games out there.

    I would recommend this to a friend

  • Excelent for pro gamers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold my launch ps4 to buy this and i do not regret it one bit huge upgrade fantastic system. Its a must buy.

    I would recommend this to a friend

  • Great system

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 is great system. I have two of them. Great streaming ability’s. Great video Fun games

    I would recommend this to a friend

  • PS4 > XBONE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely better than the Xbox 1! If you have already gotten the Xbox then you've made a great mistake my friend!

    I would recommend this to a friend

  • Love my PS4

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 is the king of all Consoles. XBox is good, but PS4 has so many awesome exclusive games.

    I would recommend this to a friend

  • So far so good!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't opened it yet! But so far so good! My fiance was very happy that I got him it.

    I would recommend this to a friend

  • The Best console ever

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast delivery. It is the only website of all that had the console available.

    I would recommend this to a friend

  • Gaming

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ps4 pro loads quick plays great and the 4K streaming is nice on the big screen

    I would recommend this to a friend

  • Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best playtstation ever, i use it over and over and over always works perfectly, i own 2 of the same.

    I would recommend this to a friend

  • Not bad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system love the pro over the standard ps4. The system plays games a lot better and the graphics look great. Did I mention all the exclusives? This was the main reason I got a ps4 was for all the exclusive games.

    I would recommend this to a friend

  • Good purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time user and I love it just as much as my Xbox one bought it because there's games on it that Xbox don't make

    I would recommend this to a friend

  • The PS4 is a awesome!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the PS4! What a great gaming system and I'd recommend it for the whole family!

    I would recommend this to a friend

  • Made for 4k

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owning a 4k TV makes the experience on this system MUCH better, from menu to games, everything looks much more crisp.

    I would recommend this to a friend

  • Great game console for whole family

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family likes to use the gaming console in different ways. We game, watch movies and web surf with this concole.

    I would recommend this to a friend

  • No Complaints

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to get a gaming system after about 15 years of not having one. Does the job.

    I would recommend this to a friend
Page 430, Showing 8,581-8,600 of 12,813 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.