4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Sony - PlayStation 4 Pro Console - Jet Black.
  • Angle. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 11. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 12. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 13. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 14. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 15. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 16. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 17. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 18. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 19. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 20. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 21. Sony - PlayStation 4 Pro Console - Jet Black.
  • PS4 Pro video 0 minutes 30 seconds

PlayStation 4 Pro Console

Model:
3003346
SKU:
5388900
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 494 Showing 9,861-9,880 of 12,813 reviews

  • Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console! Very happy with my purchase and went great with a new 4K tv.

    I would recommend this to a friend

  • Well done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big fan of PlayStation and this system definitely does not disappoint

    I would recommend this to a friend

  • Came very quickly. Day earlier.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got here a day earlier then they told me which was great

    I would recommend this to a friend

  • very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd play station and wven with choice of other product, stayed with product

    I would recommend this to a friend

  • Best video game system this generation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Load all my games on the system and happy for hours.

    I would recommend this to a friend

  • Abdul

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great price, Great service. Thank you

    I would recommend this to a friend

  • Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read reviews on the Best Buy website. Decided to go with the PS4 Pro. So far great machine. Ordered online and picked up in the Columbia, MO. store. Fast efficient process, especially right before Christmas.

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience with vines product from Best Buy very helpful

    I would recommend this to a friend

  • Great gaming system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!!!! No complaints. Easy installation. So happy with my purchase.

    I would recommend this to a friend

  • in love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ps4 pro. got it on release day and I enjoy it every chance I get

    I would recommend this to a friend

  • GREAT CONSOLE

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT CONSOLE...... I LOVE EVERYTHING ABOUT IT.....

    I would recommend this to a friend

  • Great system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think my son shed a tear!!! Upgrade to PlayStation Pro. Love it!!

    I would recommend this to a friend

  • Good Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Sony Playstation for my son for Christmas and he really enjoys it.

    I would recommend this to a friend

  • Great Replacement game

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the PS4. My husband and I play during our down time

    I would recommend this to a friend

  • excelleny

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really like ps4 pro conseole, fast, great, and the type of games

    I would recommend this to a friend

  • Beautiful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to game in 4k. Being able to stream Netflix if 4k is a bonus

    I would recommend this to a friend

  • excellent

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best playstation ever. Use it with my VR for exceptional experience

    I would recommend this to a friend

  • Great console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this product. I use it everyday, I do not regret purchasing this item.

    I would recommend this to a friend

  • I love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't play video games since play station 1. I really love my new play station 4 pro

    I would recommend this to a friend

  • This is an awesome console

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome con soul. I have thoroughly enjoyed gaming on it

    I would recommend this to a friend
Page 494, Showing 9,861-9,880 of 12,813 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.