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Customer Ratings & Reviews

Model:
3003346
SKU:
5388900
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Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 623 Showing 12,441-12,460 of 12,813 reviews
  • Cons mentioned:
    Noise

    Rated 2 out of 5 stars

    Same as regular PS4.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You would think they would be able to find a better way to keep the PS4 cool. Fan is loud

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Upgraded from the regular PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1TB Storage and checked board 4K.... Was able to get about $120 for a trade in of my old PS4

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Im an Xbox guy but still enjoy this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean its a console so you know what you are getting. I really only got this because most of my friends have PS and I felt alone on Xbox.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much different here than with the standard PS4. Nothing noticeable anyways. Wait for a sale or a remodel that includes UHD support.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works well but I haven't seen the benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a samsung 55in 4k UHD (purchased through best buy), but the HDCP runs at a 1.4, not a 2.2. so 4k is essentially not available.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud and bulky in my experience. Great exclusives. But build and performance is better on the Xbox One X.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PlayStation is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't see the difference between the regular PlayStation and PlayStation Pro. I guess you need the TV to see the difference.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Console is glitchy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen will consistently flicker if the games are set under performance and eventually the PS4 will turn off.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nope

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardware and framerate is awful and could barely stand playing it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works sometimes only when I yell at it and smack it a couple times.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you already own a PS4 don't bother trying to upgrade to this. If you don't already own a PS4 go ahead and get it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PS4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an older version stolen a while back. Have not set it up yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unfortunately Refurbished is not New

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was unfortunate that this refurbished PS4 was sluggish, still froze a lot.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the system but it's not clear which games get a boost and which don't. Xbox one x has a clear list

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No Obvious Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 stars because two defects: 1- It doesn't play 4k blurays. 2- You have to pay $60 to play online.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Speed issue.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good nice interface but I didn't like the speed so returned it back

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I love GameStop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever I would come here everyday to f I could .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    its a ps4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got me a nice LG CX65 and decided to upgrade my ps4 to a pro. Its the same system. Ps4 has hdr so it really doesn't make a big enough difference imo. Also the "upgrades" that boost the pro are pretty lackluster. Im regretting the upgrade no 4k dvds, no true 4k, dont waste your money wait on ps5 or better yet buy a gaming rig. For 999.99 you can have something that will outperform a ps5 with a few upgrades.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don't buy unless you don't already have a PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't already a PS4 and have a HDR 4K TV don't buy this the graphic differences are minor.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Won’t connect to Spotify and digital download slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Try connecting to Spotify it won’t let you . Don’t have a lot of ps4 pro games

    No, I would not recommend this to a friend