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Customer Ratings & Reviews

Model:
3003346
SKU:
5388900
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Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 625 Showing 12,481-12,500 of 12,813 reviews
  • Rated 3 out of 5 stars

    Just 1 game controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price sure include 2 game controllers not only one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Complicated controls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controls are hard to use. Color coding would help.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for my honey and he loved it i woukd recommend it yo a friend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so disappointed because this ps4 pro can't play 4k disc.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    PS4 pro neutral

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t really see a difference between the regular or pro

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 1 out of 5 stars

    Loud Fan and Freezing after a little over a year

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this PS4 Pro Jan 2019 and the fan started to get load and it is crazing and freezing. Games do not load. I cleaned the fan to clear some dust and same result. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    PS4...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, it's a PS4. It's expensive but kids like it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that great.Graphics looked the same.Didnt meet my expectations

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been fun having this plus the 4K experience is wonderful

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not as good as the XBOX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well lets face facts, it's just not as good as the XBOX. Went and got one as the kids wanted to give it a shot because of a few P.S. exclusives. and it's just not as good. I'm happy to pay the 50 bucks a year for a much better online experience. only thing I'll say is a plus for the P.S. is the exclusive games they have but they aren't that much better. So in summary the games that both platforms run I'll stick with XBOX especially for online gaming. for just a game that does not require online access p.s. is fine. and this is from a family that has both consoles from the first xbox and P.S. all the way up until now. Yes we have had every console. Way to many P.S. fanboys who can't accept the XBOX is just a better platform for online gaming.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    graphics and games quickly become limited and out dated.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy boy made with this item! Excellent product as usual.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a Blue Ray 4k Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, it does not play 4k disks. It doesn't make sense, Sony invented Blue Ray and the first to offer 1080P disk player and they failed miserably with latest version the PS4. I took it back got the Xbox, it has a 4k player and it has better game servers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves his PlayStation plays the whole weekend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This iteem is a gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is a gift but I am sure my son will love it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great playstation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never received my points would like to be contacted

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I wish there was a help button

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a 63 year old new player I wish I had a help button

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing special

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad console if you don't already have a Ps4.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Same ole

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just another upgrade. Nothing to spectacular about it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Overheats and does not last long for the price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly overheated and died in two years, two months after the warranty expired. It does not turn on, and we kept it in a ventilated area.

    No, I would not recommend this to a friend