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Customer Ratings & Reviews

Model:
3003346
SKU:
5388900
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Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 629 Showing 12,561-12,580 of 12,813 reviews
  • Rated 1 out of 5 stars

    Ps4

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation came with a faulty hard drive had to spend my own money to get one

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Nice product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really just bought this because my old Ps4 was overheating and running extremely loud so it was just time to replace in my mind. I do have a 9500 series 55'' 4k HDR Samsung and the difference in quality with the games being supported is noticeable and amazing. NBA 2k17, Rise of the Tomb Raider, TLOU Remastered, and even The Elder Scrolls Online look fantastic. Really looking forward to playing Final Fantasy XV and Horizon Zero Dawn on the Ps4 Pro and if you have a quality 4k tv I would recommend the Ps4 Pro even if you already have a regular Ps4. Now if you don't have a 4k tv I would hold off unless this is you're first Ps4 then this is a much better buy then the ps4 slim.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WiFi signal is not working properly is the only equipment at house not working good I need a replace

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console case felt very cheap. And console would drop wifi ever few minutes. Very disappointed. Sticking to xbox

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Back in box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unplugged on accident- the console is useless and will not reset- have to go through Sony now

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blue light of death 3 weeks out of warranty. Not repaiable and no help from Sony. Xbox from now on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    What did I just pay for

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TERRIBLE, Console doesn’t work and has a hardware issue. so annoyed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just connected my PS4 and attempted to use it for the first time and the hard drive is bad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bought too late

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 comes out in a few months should of waited .... #StimulusBaller

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    2 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted for 2 years, now it wont turn on; this was my very first playstation ever.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing pieces

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this new but open it was missing hdmi and headphones

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad quality, within 6 months it already gave me trouble

    No, I would not recommend this to a friend
  • Pros mentioned:
    4k, Graphics, Speed

    Rated 5 out of 5 stars

    Better than the original ps4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very skeptical about upgrading from the original os4 but man have I been blown away with the graphics and the speed for the original. If you do t have 4k I can't tell you the difference but if you do you will see a huge difference I play NBA 2K is crystal clear 4K!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't really like the pro

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think sony could have did way better don't like PS4 pro at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not compare to Xbox one s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game keep freezing. This product came with no game despite showing on its cover COD

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad system

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't used a lot and the playstation damage for not reason

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work with my brand new 4K smart tv unless it's switched from 2.2 to 1.4.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was broken from the beginning there’s nothing exciting about it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned to store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this console because it does not play 4K Blu Ray disc.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return it cause when I hooked it up, it didn't work.

    No, I would not recommend this to a friend