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Customer Ratings & Reviews

Model:
3003346
SKU:
5388900
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Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 638 Showing 12,741-12,760 of 12,813 reviews
  • Pros mentioned:
    4k
    Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Not a good enough upgrade for existing ps4 owners.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought mine yesterday and it crashed while playing call of duty. Yes it looks great but frame rates dip too much and aren't consistent. A lot of websites are warning consumers that games such as skyrim are having frame rates dip into the lower 20s. The console is loud and gets hot rather quickly. Be sure to place in a well ventilated area. If you own a ps4 I can not recommend this console. If you don't have a 4k tv I would advise against buying this since most games will still run at 30fps. I would recommend buying the regular ps4 over this at least until sony can fix all of its bugs and over heating problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A lot of fun with family and friends

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this for Christmas last year, and have had a lot of fun with it. It is a great tool to get the family together and having fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming console for all ages. Brings back memories from ps1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4K video game really is better move faster and all great buy I only play 2k and it's perfect for that

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 2 out of 5 stars

    Pointless upgrade, OK buy for new owners

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For people without the 4K TV, this is a pointless purchase, get the PS4 Slim instead. $100 for an unnoticeable upgrade to only some games is not worth it. For people with a 4K TV, The PS4 Pro will feature upscaled games to 4K, this doesn't mean games will run natively on 4K but they will look better on your 4K TV. If you are more interested in HDR, then the original PS4 and PS4 Slim will both offer it. This doesn't run 4K UHD discs for the sake of Sony selling a separate one. Xbox One S has the 4K player and also plays HDR games for $100 less, better deal. Unless you absolutely want a small jump in graphics for SOME games and have $100 to spend, then you don't need this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product makes happy kids

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item for my son's birthday and he was over the moon. He loves playing this with his friends. Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value of a system would buy a second one when they more in Stock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I have enjoyed it since day one and counting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved every minute of having it, VR was a blast too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product(progressing)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So even though it heats a little I find it really advanced in its graphic quality(4k) - very nice! #FIFA power ;)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console. Fast user interface. Faster load times with an aftermarket ssd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 pro does more

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It truly does more people. it is a superior system compared to Microsoft. Just go look at the facts and stats.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just as expected from Sony

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price for this console. Recommended for gaming, of course! Wish it was compatible for 4k tvs before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy for the game in your life!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this console over anything Xbox has ever put out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K Gaming System.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system takes Gaming Experience to the next level with 4K Gaming with HDR in it the games come to Life.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    4k Bluray

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a mistake for them not to add this, 4k player. I'll tell you why for 4k TVs and 4k Blu-ray sales. I'm going to purchase the pro eventually but may not ever purchase 4k TV or Blu-rays. There's no need to and I was never going to re purchase Blu rays so I was going to keep my 1080p collection cause they are good, will not be good on 4k TVs though. I was going to start buying 4ks to add to my collection from now on though. Also I've had my ps3s since launch and playing Blu-rays have not wore anything out, mgs backwards compatible bundle to Slim's. None are going out but I clean them good every month, not in last two years I been a bit lazy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS4 Pro looses HDR when PSVR is plugged in!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you have a psvr and you plug it into your pro the pro will loose its HDR functions for any non vr game requiring you to completely change all the hdmi cables when you want to go from vr to non vr! its true and its not good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent resolution and refresh rate.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and a second to none gaming system. I highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't give one right now haven't tried the product yet

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sorry but not impressed.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a Sony 4K TV and have the PS4. I thought I'd try upgrading to the PS4 Pro for the faster processing and enhanced picture quality. Unfortunately, I was not impressed by either. I could barely see the improvement in the picture quality... at least not enough to say it's worth it. Also, the speed in loading games did not improve by that much as well. I played Tomb Raider, TitanFall2, and Last of Us to test them it out. In my opinion, it is not worth the upgrade. Maybe my expectations were too high., but I am returning the PS4 Pro.

    No, I would not recommend this to a friend