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Customer Ratings & Reviews

Model:
3003346
SKU:
5388900
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Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 641 Showing 12,801-12,813 of 12,813 reviews
  • Rated 1 out of 5 stars

    Sony wants to make you watch ads before playing ga

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony wants to make you watch ads before you play a game. You can't even watch a movie without connecting to the internet. Why I wondered. Its like telemarketers, they use your equipment to throw ads at you. ZERO STARS SONY MY LAST PLAYSTATION. I'm returning mine. P.S. Skyrim won't even play right with out an update. But that did not fix the problem. Bethesda put a deliberate bug (can't get to save menu) in the program so that you would have to download an update to fix it. But the update did not fix the problem either.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not next-gen without 4k UHD BD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I skipped the Xbox One S because it had no ATMOS assuming that Sony would never be so shortsighted as to release a new console without the latest BD tech - a tech THEY invented. So now I have a $9000 4k/UHD Atmos home theater and no consoles that fully support next-gen video and audio. This is a sad day for PlayStation. At least Microsoft can fix their issue with a firmware update. Sony just lost the race before it even started. $400 for half the storage and half the functionality as its main competitor.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No true native 4k gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ps4pro is useless upgrade. It is a 1080p gaming machine that up converts native 1080 to 4k vs using a Ps4 slim then allowing your TV to up convert to 4k. You are achieving the same goal here. The Ps4s have locked frame rates and same graphics. Both have HDR feature with a HDR compatible tv. I don't get it. The slim uses less power and does the same job for $100 less with a Free $59 game.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    An honest review!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the reviewers that say that the physical format is dead, has no clue that blu-ray and ultra blu-ray are still selling. Yes the PlayStation Pro 4 won't have an ultra blu-ray drive, but that's because Sony is releasing a player in the Spring of 2017. Streaming can't measure up to the physical disc in any shape or form. Sorry people the physical format will be around for very long time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wait for the Scorpio

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why would Sony release a 4K capable console without 4K UHD Blu-ray support. They are on the board for the blu-ray association so it's unfathamble that they don't support a format that they helped create. If you want a gaming machine that supports naitive 4k for games, streaming, and disks just wait for the scorpio, or get an Xbox One S which supports UHD disk right now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PS 4 Pro is not an Ultra HD Blu-ray player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY DISAPPOINTING!!! "There is no Ultra HD Blu-ray drive in the new PS4 PRO console, although it will include 4K and HDR apps from Netflix and YouTube." Xbox One S is the only game console with a UHD Blu-ray drive for 4K movie playback Maybe Sony will change their mind and include a Ultra HD Blu-ray drive. I hope so!!! . It is a deal breaker for me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    So Many Apathy Filled Gamers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony's whole confrence was about 4K gaming, 4K Netflix streaming and 4K streaming from their app. And what a surprise? NO 4K to play 4K discs! And games still struggle to get a solid 30fps and 60fps. If it's double the power let me have 60 to 90fps on my games. At least a solid 60fps on all games.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony release a 4K capable console without 4K UHD Blu-ray support. WHY?? If you want a gaming machine that supports naitive 4k for games, streaming, and disks just wait for the Scorpio or get an Xbox One S which supports UHD disk right now. Don't waste your money! PS PRO ONLY UPSCALING 4K

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't understand why they made this. The PS4 is great and they made this half step. This system just upscales to 4K. Thinking about getting the Xbox One X because of the extra power.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Let me see what 4K HUD movies look like...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    O wait you cant....LOL stay away from the paper weight.. Get a One S and wait for the true next gen machine...XBOX!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go ahead and buy this piece of junk so that you can donate your money to $ony.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of a system upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps2 DVD player PS3 bluray player Ps4 pro ????? Stick with ps4

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just get a regular PS4 or Xbox One S or X.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 Pro doesn't play 4K HDR discs. Returning this.

    No, I would not recommend this to a friend