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Customer reviews

Rating 4.8 out of 5 stars with 2066 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are delighted by the PlayStation 5 Console – Marvel’s Spider-Man 2 Bundle's stunning graphics, smooth performance, and ease of use. Many appreciate the console's overall quality and the bundle's value. However, some users note that the console's storage capacity may fill up quickly and that its size is larger than previous models. Concerns were also raised regarding the packaging and occasional issues with heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,066 of 2,066 reviews
  • Rated 1 out of 5 stars

    Unbealve i hate this ps5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only came with a hdmi cord why ? I mean honestly it also gaming system thank god but no spider man 2 no thing ro plug it in just a hdmi cord that’s probably going to break when i try to take it out im so mad i just dont what to say i mean i didnt even get a controller tf im finna play with my thumbs this is honestly sad and i will be returning this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Voucher for the game was already redeemed.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When scratched the voucher of Spider Man 2, i tried to redeem the game but a message showed saying that the code had been already redeemed. I contacted Play Station and Best Buy, and until now no answer from Best Buy to give me a new code. So bad customer service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pi$$ poor service from Best-Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rating would be higher, but I received a return ps5 and whoever originally bought it, redeemed the digital copy of Spiderman 2 and put card back in and returned it then Best-Buy sent it to me when I purchased it, and I still have not received the copy of Spiderman 2

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Thieves!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has stolen over $500 from me. I dont have the console or my refund. They refuse to give me a replacement or refund. Just keep giving me the run around.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Frustrated

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    USB, HMDI, The base, and The game voucher was missing. Purchased for a gift and unable to use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ps5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System turns on and off and they charge to return which is crazy

    No, I would not recommend this to a friend