Customer Ratings & Reviews

This system is amazing! What a huge upgrade from the original PS4. I got it for my wife as an anniversary present and she couldn't have been happier. The game is cool as well. I tried it for a little bit but I am not a huge fan of these types of games as they don't hold my attention that long.

Bought this as a gift for my girlfriend and she loves it.

Cant wait to download all my other games and to see the resolution and to see how much storage it has. The controller is a little heavy to me but fits better and the controller already has a mic so no need for headset

I knew what to expect from the machine and the hardware itself, but would I was so surprised with was the immersiveness with a controller. The only downside to all the functionality of the controller is that the battery life is shorter than I'm used to coming from Xbox controllers.

Its a great system! We upgraded from the ps4 for the adults and the graphics are wonderful. No issues. Best buy was so easy to use for pick up!

This is more of a customer service review as this is a gift and has yet to be given. Best buy is the place I trust the most to purchase my technology, I do recommend them to anyone. I am giving the system all 5s be because we know that best buy sold us the best product they possibly could!

I’ve had this thing for 4 months now and it’s the best purchase I’ve made in so long I’ve had an amazing time with this console and for it being so big it is surprisingly portable and easy to set up and use on the go, great games, great specs, great product. Thanks Sony!

Great bundle great game even better price best price in store and online

I decided to purchase this bundle for my boyfriend to put in his spooky basket and he absolutely loved it !!! I don’t play but I love spider man and I got addicted to the game ! Now my boyfriend had to get me my pink controller and we have a blast ! Best purchase of the year to be honest !

I ordered this just a couple of days before Christmas and it came super quick! I ordered an open box excellent variation and it came just as expected and in practically new condition. My dad absolutely loved his present and I'm super happy it arrived on time! 5 Stars!

Another great product. But no service provided by your staff Thank you Matt Miguel from the East Brunswick NJ store. Who gave us proper credit for the items we purchased previously as the employees who were working that day we purchased the items chose to ignore us.

Amazing I’ve been wanting to get it and was so happy it was in stock and I love spiderman so this was amazing

I liked how quickly it got here safely and undamged

Loved everything about it. No bad things to say. I play every single day and have turned it on each day since i’ve purchased my ps5. Spider-Man being included was definitely the highlight of my purchase.

Excelent update to a non existent console. Looks awesome on my LG 55 C2 oled. PS5 rest mode is a nice feature, it allows one to get back into play in an instant without having to save the game (just beware of power outages, if they happen game state will be deleted).

As described - what is there left to say about the PS5. We’ve had it about a year without any problems between use of our 19 year old and seven year old. May purchase another this year! I know.

Best purchase ive ever made, all games run smooth and fast and spider man especially is definitely worth buying the console

Love it! To be Transparent I am not a huge gamer but I do enjoy playing. Picture quality is amazing! All games that I have downloaded were done super fast. No lag. The Apps are easy to get and use. Besides the fact its a great looking system. No regrets. Highly recommended

Gave this as a gift for my son, he has been literally on it every single day for hours. Therefore, seems like it has a good and fun gaming device.

Overall amazing! Slow to download items at first but I was able to figure out how to speed up the process! Amazing graphics!!