Customer Ratings & Reviews

I purchased the PlayStation 5 from Best Buy and the experience has been excellent so far. Setup was quick and straightforward, and the console performs very smoothly. Games load extremely fast, graphics are sharp, and gameplay feels very responsive. The system runs quietly and the overall build quality feels premium. Storage is sufficient for my current needs, and performance has been consistently reliable. Overall, I’m very satisfied with this purchase and would definitely recommend the PS5 to anyone looking for a next-generation gaming console.

The PS5 remains one of the best gaming consoles available, especially if you want impressive performance, fast loading times, and strong first-party/exclusive games. The Digital Edition is ideal if you buy/download games, while the disc version offers more flexibility for physical media. The PS5 Pro is excellent if you want the highest visual fidelity and performance, although it’s pricier. Overall, it’s a solid choice for both casual and hardcore gamers alike — especially if you’re upgrading from an older PlayStation generation.

The PlayStation 5 is an outstanding console with incredibly fast load times, smooth performance, and stunning graphics. Games run flawlessly, and the overall experience feels truly next-gen. The 1TB storage is a big plus, giving plenty of space for multiple large games. The Fortnite Flowering Chaos bundle is a nice bonus, especially if you play Fortnite, and everything was included and easy to set up. I purchased it online and picked it up in store, and the process was quick, smooth, and well organized. Overall, this is an excellent console with great performance and solid value. I’m very happy with the purchase and would highly recommend it.

This console exceeded my expectations. The performance is incredibly fast, graphics are stunning, and load times are almost instant. Gameplay feels smooth and immersive, and the storage capacity is more than enough for multiple games. Setup was quick and easy, and everything works flawlessly. I’m very satisfied with this purchase and would highly recommend it to anyone looking for a powerful gaming system.

I had a great experience purchasing my PlayStation 5 from Best Buy. I originally bought the wrong version, but when I went back to exchange it, the team was extremely friendly, patient, and helpful, making the process quick and stress-free. The PS5 itself is amazing—fast load times, incredible graphics, and a huge upgrade. I’m so happy I get to enjoy my holiday time with my new purchase. Overall, excellent customer service, and I would definitely recommend Best Buy!

I’ve been wanting a PS5 for a long time and this bundle did not disappoint. The console runs extremely smooth, loads games fast, and the graphics are a huge upgrade from the previous generation. The Fortnite bundle is a nice bonus and everything was packaged well and easy to set up. Overall, the PS5 feels powerful, reliable, and totally worth it.

Got the PS5 as a Christmas gift to myself. Zero regrets. The graphics are stunning, load times are lightning-fast compared to my old PS4, and best of all, my PS4 games run without a hitch. No need to repurchase anything. As a grown man with grown-man responsibilities, I don’t get much game time during the week, but on weekends? It’s go time. Loving every second so far.

PlayStation 5 is an amazing console with outstanding performance. The graphics quality is incredible, games load very fast, and everything runs smoothly. Setup was simple, and the controller is very comfortable to use. It’s great for both kids and adults, and our whole family enjoys playing together. I highly recommend it to anyone looking for a next-generation gaming experience.

This product exceeded my expectations. The build quality feels solid, performance is smooth and reliable, and it delivers exactly what it promises. It’s easy to use, thoughtfully designed, and clearly made with attention to detail. After using it regularly, I can confidently say it offers great value for the price. I would definitely recommend it to anyone looking for a dependable and well-made product.

I have had a PS4 for the longest time it still ran good but was very slow and would glitch from time to time. My first game playing on the new PS5 I was amazed by how quickly I loaded in because I was used to waiting at least a minute or two to load into a game. Everything about the PS5 is better. I would recommended buying a PS5 without a doubt.

Game was easy to set up and downloading the Fortnite Bundle and v-bucks was easy and quick. My boy easily figured out how to use the controller was this was his first time using a PS 5. We have added the Spiderman and Jedi Survivor games, and they have loaded quickly and the graphics are awseome!

Excellent purchase. The PlayStation 5 has amazing graphics, very fast loading times, and the DualSense controller feels incredible. Everything works perfectly. Best Buy delivered it in great condition with no issues. Highly recommended.

I gave my kids a choice of a Nintendo switch or PS5 and they chose the PS5. So far the system works great, has great graphics, easy to log into and connect to the TV. Best part was it was on sale for Black Friday. Only issue is it's a little loud when you have a disc in the system.

The PS5 is fast, smooth, and a big upgrade from the previous generation. Games load quickly, look great, and the DualSense controller adds to the experience with its haptic feedback. Very happy with this purchase.

Liked this slim version for the compact size for space saving reasons. Love the storage. Good performance for long play times, a bit loud sometimes though.

This S5 is the bomb! The graphics are insane, games load super fast, and the controller is a game-changer. Been playing FIFA and Call of Duty, and it's a whole new level of immersion. Worth every penny!

Great performance and true next-gen experience. Fast load times, amazing graphics, and the DualSense controller really makes a difference. The console is quiet and runs smoothly even with demanding games. Storage could be bigger, but overall it’s absolutely worth it.

Purchase was easy and hassle free. Set up was quite easy. The console is amazing and we’ve had no issues with it. The only concern is how much heat is dissipating from the back. Can keep a small room warm.

Just got this for my girlfriend, smaller than my original and the stand is much nicer. It runs smoother and the fan is much quieter. Great for anybody who wants to play.

The PS5 is a great gaming console with impressive graphics and fast loading times. The controller is comfortable and the game library continues to grow. However, the price point is quite high, especially when you factor in games and accessories. It's a solid console for serious gamers, but the cost can be prohibitive for casual players. Overall, it's a good investment if you're committed to gaming, but be prepared for the expense.