Customer Ratings & Reviews

The speed of this console is awesome. The graphics are great!

This product works amazing, I was easily able to set up the PlayStation and my son has been having so much fun. Storage was a problem for him and also slow load in time so with this new upgrade, he has better storage capacity and fast load in time. Amazing product and would recommend.

Absolutely love my purchase. I bought it for my 14 year old son as a late birthday gift and he cannot stop playing it! He loves all of the features and the amazing quality this console has to offer!

Love my pS5 great game and I haven't stopped playing it since I got it well yk when I get off work that is I'm happy I waited 5 years to get it casue I get to enjoy it longer then other

Not all best Buys are Equal! I ordered this as a Christmas Gift & it said 2-hour pick up. I went 3.5 hours later and was given the worst attitude, the non-compassion..NOTHING!! I was even told, "Well, just cancel it, because it hasn't even been pulled," mind you, this is Christmas Eve. It's like I had no choice to wait, as I walked out an employee told me you can switch your order to another store if it says in stock, I never knew this, ans was very disappointed the Manager didn't tell me either. Well I switched my order, and within 1 hour I recieved my Christmas Gift. They were so sweet, I told them about my experience and he even apologized on their behalf. I was about to write them off, but was reminded that even though one is bad, not all are. The Best Buy in Merrillville deserves the GOLD Star for coming through!!

I had the previous Xbox, and it was terrific. This one, the graphics, the Games, everything about it is awesome. I totally recommend This product to anyone young or old the storage and controllers they're beyond

I finally decided it was time. The PS4 had served faithfully with its humble 500GB, but the call of the PS5 now boasting a full 1TB was getting louder every day. Then Best Buy dropped an offer so enticing it would’ve been a crime to let it slip through the cracks. Decision made. The plan had to be flawless. One discreet shipment, delivered to the house the very next day like a classified operation. No alerts. No suspicion. Just a perfectly timed arrival while Santa was still working on his list. Packing up the PS4 for trade-in was surprisingly painless almost ceremonial. A chapter closed. Within days, the trade-in credit hit, sealing the deal and confirming that this mission was a success. Christmas morning came… and let’s just say Santa didn’t stand a chance. Dad walked away with all the glory, a PS5 loaded with 1TB of possibilities, and a reminder that sometimes the real magic isn’t from the North Pole, it’s from a well-executed plan and a great deal.

For me Best Buy is one of the best places to buy wherever you need , good customer service , good products and of course , this ps5 was not the exception . Worked flawlessly from the first time .

it runs great and i havent noticed any overheating problems, the controller also works incredibly well and the battery lasts a good while as well i will say that the cable that it came with does not charge the controller while in rest mode so i do suggest getting another type c cable

I gave my kids a choice of a Nintendo switch or PS5 and they chose the PS5. So far the system works great, has great graphics, easy to log into and connect to the TV. Best part was it was on sale for Black Friday. Only issue is it's a little loud when you have a disc in the system.

PlayStation 5 exceeded my expectations as always sony never fails, also the awesome customer service from best buy made the transition smooth and quick coming from the incredible staff. I would buy this console again and keep recommending it to those who want to start gaming asap.

Kids were thrilled to get the PlayStation 5 for Christmas and couldn't believe how much of an upgrade it is over the original Switch they got years ago. The setup was pretty easy, but be prepared to enter your email a few times for certain games during setup! Graphics are great!

Excellent gaming experience. Fantastic graphics and so easy to set up. Plenty of games to choose from. Was never a huge gamer but man this is a lot of fun!

Best console on the market with many features and benefits to choose this console like 4k 120hz capable of running 1440p ray tracing and much more disc drive best way to go especially if coming from ps4 games also work and some games upscale for better performance and resolution

With perfect tv setup, the pro version can you an extra kick to the visuals at the comfort of your living room. With PC parts getting more expensive nowadays, it seems we've gone back to square one where consoles are the affordable option for gaming.

Liked this slim version for the compact size for space saving reasons. Love the storage. Good performance for long play times, a bit loud sometimes though.

It’s really good game the controller has vibrant motion from the games you play

Works well, customer service was great. The agent I spoke with really was knowledgeable about the product and they helped me decide on buying it

Customer service was helpful in assisting me with choosing the right PS5. So far, the console works great. Controller is pretty cool. Haven't tried playing the free game that it came with, will download and play when the nephews come over.

Nice purchaseSo glad I went ahead and bought this. It's been a really great experience so far. Everything works just as advertised, which is always a relief. I'm definitely not regretting this decision at all. Totally worth the money spent!