Customer Ratings & Reviews

After spending significant time with the PS5, it’s clear this isn't just a spec bump—it’s a total shift in how games feel. The DualSense controller is the real MVP here; the haptic feedback and adaptive triggers make every action feel tactile and immersive.

Great customer service, quick and easy process, item was ready for pickup. Received notification to pickup

I like everything about the new slim PlayStation 5 how it looks with amazing graphics in my 85 sony inch tv , great addition to the collection

Gift for son. He love this game console. The graphics and system speed are awesome. Love the insurance option Bestbuy offer

Love it so much ! I got it for my boyfriend & he lovees it, it didn’t have the stands in my box but I had wanted a different stand anyways

My wife loves it, plus we got a great deal! We looked at all the other big stores before buying. We are very satisfied with our purchase!

Thats was a amazing item! I like the ps5 and the service on the store

Omg the ps5 bro I cried I couldn’t believe I got a ps5 for the first time I can finally play the games I always wanna ply

Bought this for my little brother and of course he loved it, amazing performance and processor

Has good Features superior graphics and improved processing power. Very good and high game resolution!

Trust me when i say this. This ps5 is such a great console for anyone who is trying to play video games. It’s such a reliable,fast, and fun console to have. Definitely worth the money.

Love it! I’m having so much fun with this system. I have never played on a system this much.

I like this PlayStation hows go fast. The reason I buy this PlayStation because I have a Xbox One. So I play warzone And I change to this PlayStation 5.

We received the product promptly and are very satisfied with its quality. Additionally, the staff member at the store provided excellent assistance, even though our visit occurred just five minutes before closing time. Overall, we are impressed with the service at Best Buy. Thank you for delivering a great product. Should you have any questions, please feel free to contact me via email. Thank you.

Love it Just upgraded from ps4 to ps5 it’s also easy to use it has amazing graphics and I’ve been using it a lot recently so far so good it’s been around 2 months every has been good everything is still fast and loads well and it is very very much worth the upgrade and the performance is as good as expected and I really like the controller

Excellent product it was a gift for my husband and he love it works perfect

Personally I was skeptical about buying a ps5 after owning a Xbox all my life but I can say, I’m enjoying the switch. I can finally record game audio & play with my friends on ps5 without worrying about cross platform.

Ordering online and picking up at the store was easy and fast as you could ask for. It's still too early to give a complete review on the PS5 itself but it's the best deal on one going for the last few months. The fortnite items are a pretty cool bonus, 1000 v bucks and a skin usually cost 10 or 15 bucks. So all in all the value was good and if the console lasts longer than my first PS4 pro then I'll give it 5 stars. I also got a few games from Best Buy for the holidays, they came next day the day before christmas at the same or lower price as the contenders. So I'll always be checking Best Buy for deals and convenience when looking for gifts and electronics.

Great, I love it and it works perfectly. It runs all games smoothly

Nice upgrade for the kids. They love their new PS5