Customer Ratings & Reviews

My son loves his PlayStation 5 controller and console

I ordered a brand new PS5 for curbside pick up. The box they brought out clearly had the sealed sticker sliced open before I purchased it but I didn’t notice till I’d driven home. I would’ve purchased a discounted open box PS5 had I known I’d pay full price to Best Buy and get one that had already been opened anyway. We had one incident a couple days after buying where the PS5 kept saying “insert disc” when the disc was already in it.We had to unplug the PS5 to reset it to get it to register the disc. I’m wondering if this was a returned item, since the package wasn’t sealed, that Best Buy sold me for the price of a brand new sealed item.Console was a gift and there was no time to go back to store to ask for a box with the seal still in tact.We love the PS5 and so far it has t glitched again, but make sure you check that the seal sticker hasn’t been sliced open if you buy one here.

Love the new upgrade, way better than the 4th and Best Buy made the transition nice and smooth!

I would like to say Best Buy employee's are friendly and they takecare of you,and there employees come up to you,you don't have to look for them,Best buy has everything you need, one stop for electronics and etc.

It is an excellent product and good value. Best buy however was a let down as they had a trade in promotion and I was told I could take advantage of it after I made the purchase then it became a whole other story. Bad customer service.

This gets use everyday. This is the third one that I have bought because everybody wants one and they can all play together at the same time.

My son was so happy getting the ps5 for Christmas.

Excellent experience buying the PS5. It was delivered quickly and efficiently.

This has been a really good experience as it is compatible with almost all the digital screens, I can connect it to my work station at home and play on the monitor, the console itself is really good with motion sensors, all in all a must buy for a child in you

It was good a little complicated but with the help of the employees and manager everything went smooth first couple of days I didn't sleep -_- due to playing games nonstop lol anyways I'm happy with my purchase no regrets I would recommend

This was a gift for my husbands 40's b-day. I didn't know anything about PS, so the reviews were very helpful. I did the purchases online and it was very easy and the PS arrived two days before than expected.

Great deal and great console has best features in gaming im in love with this console...

My boyfriend’s absolutely in love with this product. He says it moves so much faster than his old one.

The PlayStation 5 is an amazing console. The graphics are beautiful, the loading times are very fast, and the controller feels great. I really enjoy playing games on it. I highly recommend it!

This play station 5 is really amazing for me. I have a visual disability and the accessability features on it really helps me to manuver the system quite easily. Thank you.

I picked up a discounted after Christmas special. Really happy with the power and speed of gaming, I love the disc drive and being able to use all the PlayStation 4 games

I got two. Great christmas gift for my daughters. Sells itself

Product works amazing. My boyfriend is obsessed. Console itself was fairly durst though. Glad I checked it before I wrapped it. I had to clean it off.

Very fantastic and enjoyable , i love playing it every day

Above and beyond would recommend they have the best game selection also just made well and runs fast excellent product tyytttttyyyyttyyttttttyyttttttgttgtttggggggggg