Customer Ratings & Reviews

I bought this mostly for the grandkids, but also for me and the wife to use as a disc player for movies. Once upon a time I had a PS2, and this console blows it away in terms of speed, graphics, and versatility. I was surprised with the lack of supporting documents not included, or the fact that most games sold today are designed for online play only, and that they do not include booklets explaining how to play the game. Setup was easy.

Playstation is awesome the store i got it from.wqs trash tho never go to this best buy. I went else where to buy games and add ons cause rhey didnt even attempt to offer me any they were rude and disnt even advise me to use my beat buy card when i have one smh trash store

The best gaming console around. Graphics on games are wonderful.

Pretty late review but this is probably the most friendly way to game currently. With Xbox’s lack of optimization causing their own system to be bottlenecked and PC’s outrageous prices; the PS5 is by far the best choice for the casual gamer.

Really great! Love the ps5, and all the exclusives :)

I brought a pksystation 5 to get an experience of there exclusive such as spiderman , God of War , Last of us. The experience I received from open up the package to setting up i would have to say sony did not fail to impress me

The PS5 is really slick, even though the form factor is ugly and bulky. The games are great, the system is speedy. Further, only having 1gb storage is out of line in this day and age. BUT make sure you get the Best Buy protection plan. My PS5 died inside of 6 months from purchase. It refuses to turn on at all, no beep, not response, no lights, just unresponsive. I had it plugged through a high end surge protector. A few weeks prior, it started losing its WiFi connection, blaming the network connection, while everything else still worked fine. The day prior, the controller started to refuse connecting to the system unless I unplugged everything and plugged the controller straight into the system to reconnect. The next night it dropped the controller, then the WiFi after a reset, then refused to power on. I have to send it into Sony, but this is obnoxious that it’s not even been six months from making the purchase the protection plan would have had me back up and running in a matter of days, not a month as Sony is telling me to expect. If Sony tried and charges me any repair fees, I will demand a full refund of the defective system, all purchases made on the PSN network including in game purchases, PSN Plus subscriptions, and game subscriptions, with Sony being required to force game companies to help transfer to the Xbox system,

Good system, made for a fun gaming experience. Recently upgraded from ps4, and I must say I'm loving the playstation 5. the controllers are better and as a Fifa player I love how they feel in my hands and how they help facilitate gameplay.

I’ve had PlayStations my entire life. Nothing is better than this. However, my only complaint, is that mine has a hard time playing my blue ray dvd’s.

This is PS5 before mid revision IE Before Slim and Pro Versions are released. As a 4k Gaming Console it does very well, it can play your PS4 games easily at 60FPS plus and can handle all PS5 games. With Dolby Atmos HDR Support in Games. As a Media player it might be Lacking. Though it comes with UHD drive Player does not have the same HDR support as the games do. Also Audio output is Limited to HDMI out only. This is one of the top selling game consoles this Gen and possibly over Last gen as well. With future accessories planned it has what it needs to compete.

I got this for my husband and he loves it! What's great is that PS lasts many years and upgrades come out once every few years so it really is worth the investment. He had a PS4 before, but couldn't play some of the games he wanted to.

Ordered online pickup, in and out in under 10 minutes. Staff was very friendly, made the overall experience very pleasant. Looks great, works great, zero issues. Would definitely recommend!

I bought this console back in Dec. 2022 for my son. He’s absolutely in love with it and even I was impressed with how good the graphics are. I highly recommend it. I like it so much that I’ve almost considered switching from Xbox to PS now lol

It's a Playstation 5... what more can you say? Boyfriend needed to upgrade for the new Final Fantasy so we were able to find one a couple months before it came out. Definitely a good system. No issues out of it!

Really good console!! Feels good to play on console again after so many years. Last time I owned a console was way back of the times of the PS3 days. I've been playing on PC for awhile and wanted to get back onto console again.

Amazing console, I was deciding between this and the xbox series x but i went with the ps5 because they made more differences mkst nottable is the controller with a built in mic p, motion detectors, and adaptive triggers

Pick up was fast and still have it now could be better.

Much more than just a gaming system, this has become the center of nearly all of my home entertainment. My only complaint is relatively low storage space. I added a 4 TB SSD and there's no reasonable chance I'll fill that.

Literally amazing service when i bought it best buy is always a great place in mansfield ohio

No issues with the PlayStation !! It’s a a big difference from ps4 ! Best Buy made the transition very smooth and easy and installed my external hard drive with no issues once I got home !! Would definitely recommend!