Customer Ratings & Reviews

This is a great step from the ps4. Ray tracing/ 60+fps for $500 is a huge improvement for consoles. I have pc but purchases this for mainly PS exclusives. Goes great with a high refresh rate tv. Not a huge fan of the design but i dont look at the console while playing anyways. Loading time is instant and the new dualsense controller is unlike anything else on the market. If you can find one, its worth the hype

Awesome game system and the best overall game lineup on any console! This blows Xbox out of the water!

It's an excellent machine. It is big, but I was able to fit it in my furniture when I put it horizontally. Do look at the manual to understand how to put the base properly, as it can be a little tricky; and if you lie the machine horizontally make sure that the base is properly adjusted since it doesn't use the screw, if you move the machine it can come. The control is great, although it is a bit heavier than before but I found that comfortable to the grasp.

Amazing console. Ghost of Tsushima is beautiful. I also have an RTX 3090FE, this is no where near as powerful, and neither is the new Xbox. Don’t be deceived, but understand what this truly is. It is a true generational leap from last gen consoles. It is a wonderful gaming experience. The new controller feels great. The PS5 is huge, but it is not an eyesore. When I want to play an exclusive or game from the couch, it fills that role beautifully.

Great console, very powerful. Control is one of the best ever. Good user interface. The console is very quiet.

The UI is not as friendly as the PS4. The controller takes some getting used to especially when it comes to voice chat which now comes through the controller. (Hopefully this will change cause it's barely audible) And finally background themes are gone for advertising. All that being said, it was still worth the wait, price and trouble of getting it. The graphics are amazing. The improvement on load times alone is worth it. Would go through it all again.

PS5 design look great and feel smooth on panels.. controller feel great and amazing.. wow it is faster loading

Love the digital PS5! It's been 2 years since my purchase and it's been going strong!

Best console on the market. I love my PS5. If you are on the fence just go ahead and buy it.

Honestly love this console, it is amazing! Best Buy process with order for pickup was seamless

Fun fun fun. Sleek good looking. Fast load up and the controllers are more user friendly

It's silent, fast, dependable. The controller is amazing and I love its compatibility with the headset.

I have to get used to physical design and there’s less account customization than the PS4 but overall this is amazing console and a worthy successor. The graphics are stellar. The new interface/Home Screen is simple but effective. The new dual sense controller is very innovative and I can’t wait to see its future in gaming. And last but not least the download speeds shook me with how fast they are; no more waiting all day to install a game or update.

The process for purchasing shouldn’t be so difficult but finally snagging one felt great. The UI is so gorgeous and definitely feels more updated than the PS4. It’s much larger but I like the option to put it horizontally or vertically depending on your space. The controllers feel like a dream, even if you have small hands like me :) very excited to see what games will look like on it as more and more PS5 exclusives come out!

First off, apologies to my fellow journeymen who are searching high and low. Keep trying... Best Buy seemed to be better planned with separated waves, so if you miss it the first go, wait and try again within the same hour or so (and beyond). P.s. use an app that alerts you of stock. Anyways... It's way bigger than I expected haha Be ready to find some a little extra space (bigger than your Ps4s). Transfer from PS4 is smooth and easy - just need to have wifi / lan ready. Had to do some extra research to find a monitor that would allow me to take advantage of the 120fps and the fake 4k 60hz. I hope they come up with the 1440p update so I can take advantage of the 1440p 120hz like the XBox. According to news the Sony dude said they would consider updating if there's enough interest from their customers (so make sure to find ways to let Sony know). Anyways, I opted for the 1440p 120hz monitor (won't say the brand) but let's just say it will be a mid range investment and eventually when our TV needs an upgrade I'll look at the LG CX or perhaps if the Sony X900s keep their promise with their VRR tech jump there. I've played through all my Ps4 games and seeing the difference. There's a little bit of fiddling to do with my new monitor at the 120fps and the different screen settings. Still unsure if it's more adjusting to do or if it's the monitor's capacity. Either way, at 120fps 1080 feels smooth i.e. Destiny 2. Look forward to trying COD and other 120fps games. That is all. I'm still weighing if my monitor (LG 27GN800-b) is worth keeping or changing. It's my first time having a 144hz gaming monitor I don't know how to set it up properly and what to expect so hard to say. Anyone else tried the LG 27GN800-b pair?

Husband loves it. Suprised him woth it for christmas and he loves it. I have not touched it so I am basing this review on his thoughts. Graphics are amazing, speed is amazing, wish it was black but its whatever. The download speed seems extremely fast compared to the ps4 pro. Its a good purchase. It is pricey but I guess that is what we do when we have hobbies. This is his hobbie so it was worth the price amd the happiness it brought him.

Absolutely perfect. Beautiful graphics. Lightning fast speed. Futuristic aesthetics. Dual sense is perfect.

Fire console. The new Dual Sense controller is an absolute game changer and imo the most immersive controller experience to date. The unit itself is very large pause so account for that. Included is a tech demo called Astros Playroom which is a gem of a game which shows off the new features of the controller. We were very surprised that it was included for free as Sony could have easily charged for a game of this caliber. Overall extremely satisfied so far.

Great console so far. I was surprised the controllers even needed updating right away but it has been rock solid. This thing never gets hot and the graphics are a worthy step up from the PS4 Pro that I also own. I also appreciate Best Buy making an email verification mandatory during purchase to stop all the bots buying all the inventory. You guys need a shout out for that one. Only reason I got mine was this second verification process. Thanks

A great successor to the mighty PlayStation 4. I’ve been enjoying Astro’s Playroom and many other PS5-upgraded PS4 games on Sony’s latest console and can’t wait to enjoy other PS5 games down the line. The DualSense controller may be the star of the show, however, with its haptic feedback and trigger resistance. When done well it can certainly elevate your PS5-gaming experience. All in all this is a solid console and would recommend it to anyone.