Customer Ratings & Reviews

The PS5 is a superb console that offers a compelling next-gen gaming experience – and one that will likely only get better as more titles are added to the lineup. The PS5 proves itself to be both powerful and well-designed, though it might be too big for some setups. A couple of issues hold it back from being a five-star product at launch, but otherwise it's a welcome upgrade over the PS4 and an exciting portal to next-gen gameplay.

Excelent product, best console ever, the games are cool especially because of the dualsense

It's the new Playstation 5. Simply put. It's amazing no surprise. Controller feels great and they truly well thought out every part of it. This console should cost $800-$1000 so at $500 this is literally a steal. The amount of power vs cost is insane. Glad i got this day one. Spiderman, Call of duty all amazing. Controller makes the experience that much better. Highly recommend if you can find one. Everything Sony makes is quality 5 Stars!

The PS5 is hands down a powerhouse is plays ps4 games so smooth gives it the graphical upgrade you would expect not to many PS5 games out to show case the truth power of the PS5 at the moment but I can’t wait to see what PlayStation and game developers have in store I am blessed to have a PS5 with all the craziness going on with the shortages going on and scalpers getting there hands on all the PS5 to make a profit thank you best buy

What can I say other than it’s AMAZING. I know they are difficult to find at the moment, but if your lucky to get one, the PS5 won’t disappoint. With is super fast hard drive it will seem like night and day going from a PS4 to a Ps5 when it comes to load times. Games look stunning and the haptic feedback controllers feel great, a lot more premium feel than the old Ps4 controllers.

Fast and Easy to pick up, ps5 works great and nice and friendly employees

I love my ps5. This is the best console I’ve ever played. I am so happy I was able to pick one up from Best Buy on launch day. I was even able to pick it up a day early. That is way I love Best Buy. The Ps5 may look like a humongous WiFi router, but I like the design. It’s very clean. I also love how quiet it is. My ps4 was never this quiet even when I first got it. If you ever get the chance to buy a ps5, you should obviously do it.

This has been a game changer i have been playing it since i purchased it and i am amazed.

Such a step up from my base model ps4. Everything looks and runs much better than i couldve imagined

I just got my PS5 today and anyone considering buying one whenever they're available I highly recommend it. Please ignore people who are saying PC is better or the new XBox is superior, each does what it sets out to do.....allow YOU to play the games you want to play. As for the controller, it's freaking awesome and weird at the same time. Playing Astrobot you can feel the bots that jump in the onscreen controller move around in your actual controller. As for the adaptive triggers that is a nice touch, the triggers kind of lock in place during the game and you have to apply various degrees of pressure to push them all the way in. They're redesign was a great choice. Also comparing to previous PS controllers these feel like their made with quality and well worth their price tag. Also for those lying about overheating, that happened ONLY at BB kiosks because they were in an enclosed container with no air flow. With proper airflow this system is 100% fine. Now regarding the apparent bricking of them I can only say from what I've read it has to do with using an external USB drive, if it's even true. Use common sense and ask yourself would Sony or Microsoft build a new system and NOT test this feature before final production? In any case if you want a PS5 then be patient and grab one when lowlifes stop using bots to buy them all up or when companies block that kind of tactic. If you prefer Xbox cool story bro, go get your xbox and enjoy the heck out of it and if you swear by pc, then awesome. We have enough crap going on in the world right now and enough hatred for several lifetimes. Enjoy whatever you enjoy and let others do the same.

Plays amazing! Runs efficiently and great. Very happy with the purchase.

Best Buy I have ever made! Truly amazing console! Definitely worth every penny!

The PlayStation 5 is a welcome upgrade from the PlayStation 4. Game visuals and horsepower on the new system are great as well as the quicker load times and snappier UI. The increased resolution and frame rate for many of the new games is easy to appreciate provided you have a TV that can take advantage of the upgrades. The redesigned controller adds to what was already great about it’s predecessor while doing away with some of it’s flaws (like poor battery life due to the always on and not so useful light). The built-in microphone is nice for chatting with friends when you’re too lazy to dig out your gaming headset. Sony did skimp on hardware storage which will not get you far with many modern games. You can use an external drive, but load times will not be as fast and the system seems to be a little glitchy when using an external HDD for some users, causing them to have to reformat their drives. In more rare cases, the external HDD can PS5 to crash and/or fail. The system still is a little rough around the edges. For instance, it could be argued that the UI could use some refinements. Overall though, the system has a lot of potential, there just aren’t a lot of PS5 games to play yet. Fortunately, the PS5 can play most every PS4 game, which should help early adopters pass the time until the system’s first/next killer app is released. Bottom line is the PS5 is great for gaming enthusiasts, well worth the hassle of actually getting your hands on one. But, to those who have not been successful in finding/buying the PS5, you’re not missing much yet.

One of the best consuls I’ve bought graphics are really beautiful and I’m having much fun playing in it

My only disappointment with the PS5 is the overall storage capacity which is 825GB but you really only can use 667GB for games which is a real bummer. If you have a PS4 with any game discs you have to store those games on a external hard drive to have enough space on your PS5. There’s really not a whole lot of PS5 games available to play as of yet. The graphics are great and the dual sense controller is a great upgrade.

This thing is certainly a beast when compared to all other consoles, but it's so much quieter than the PS4 when running full bore. I noticed that it does produce a lot of heat when placed in a semi-enclosed space, but I don't think it'll be a problem. Other than that, playing games on the PS5 have a much quicker response time than the PS4 and when paired with a proper 4K tv and HDMI 2.1 with 120htz at 60fps and HDR, games look amazing!

Was lucky enough to get this when there was as shortage and I still regularly play it and love it

This is a long awaited review after a year. I was so lucky to be able to pick this up during a stock drop. My PS5 is still going strong. It's silent and barely makes any noise except for the occasional disc check if you have one in the drive. Everything loads super fast. I can't ever go back to a PS4. I recently just upgraded and added a M2 ssd as well. Can't get any better!

It's a PS5! Not a lot of new titles to show off it's capabilities yet.. but it was easy to wirelessly transfer a bunch of my older PS4 games over to it at setup.. and the few new gen games I've played for it, like Demon Souls look incredible! The controller's new haptic feedback feature is fantastic.. it's hard to believe they were able to improve on the PS4 controller. Can't wait to see what the new generation of games looks like.

Amazingly quiet compared to last gen. Loads everything super quick. Storage could be higher though.