Customer Ratings & Reviews

So far, no big problems. I had one crash during a game but there was an update and no problems so far. It seems faster to load games and set up was a breeze. It is a big console, but I don't mind that. The interface is so much different from what I'm used to with the PS4. It takes a while to navigate it since the PS store doesn't go to a different page. It's hard to describe. I miss the wallpapers like I used to have with the PS4. I really enjoyed those unless I'm missing something. The controller is so comfy for my smaller hand which is important for this female gamer. The controller fits better in my hand than the DualShock for PS4. This new one has sound that comes out of the controller itself which is so cool! I'm glad they kept the port for wired headphones since I can't afford the PS5 headset right now. All in all, I like this so far and glad I got it. I use it for all my streaming apps and gaming.

I have been quite happy with the console as my ps4 pro was getting up in age. I got very lucky to get the console and does what the pro does but more. I just wish themes will come in the future and excited with the ps5 exclusive games.

Bought this with an extra controller. Definitely get it! Super quiet when playing at 4k 120fps , quite impressed. No thermal issues either. Do prepare some room for this, it is larger than previous generations. The stand is a little awkward, but I can live with it.

Love this console! This make loading a playing video games quick and easy. There the great perk of there free to play collection. I do not recommend using the psvr on the ps5. If you have a ps4 I recommend using that and saving your limited storage space for the ps5

The ps5 is perfect. It lets me play both 4 and 5 games! The controller, with the pre-installed ps5 game lets you use it more than any other. You can play by tilting, REALLY pushing the trigger buttons and even blowing on it! Bonus points for how slick it looks

Getting one of these is like finding a unicorn with these supply chain issues. I was extremely lucky to nab one and LOVE the 4K performance with native games. My favorite thus far is Horizon Forbidden West, which shows the system's abilities with beautiful results. I don't think developers have fully unlocked this system's potential since they still want to develop compatibility with PS4 and older systems. I would be remiss if I didn't mention the NONEXISTANT LOAD TIMES!!! You do see load screens but you barely have time to register it's a load screen before the loading is done. The SSD and whatever caching black magic this thing is doing in the background is a revolution in... gaming productivity? Anyway, best of luck for those trying to get one!

Great system - You can't go wrong with getting a digital. No discs to deal with and everything is seamless. Get this if you're able to! Only flaw of course, is that it's hard to purchase anywhere right now even though it released awhile back already!

Great working system. Didn’t know this was available until a helpful associate offered it to us! Came with a warranty

Fantastic load times and graphics. Audio is noticeably better than PS4 audio. Controller is more comfortable for bigger hands. Only con at the time of writing this review is the lack of support for expandable internal storage but that should change sometime this year

One of the lucky few to snag one during the restock. It has been worth the hype and wait. Runs faster and smoother than the PS4. Controller is a huge step in the right direction for Sony. Worth every penny. Hope everyone that wants one gets one sooner than later!

The most impressed. I've been with a gaming console in years. The controller is top notch, really unique technology. Very happy with the performance and the unique game titles to the PS5. Glad to be back in the PlayStation family.

Excellent console. Quieter than PS4 Pro. Great exterior design as well as UI. Games work great and look amazing! Dual sense controller is a tremendous upgrade. Seems like a lot of thought and effort went into the PS5 and it paid off. Loving it!

The PS5 is fun, the new controller is really nice, and it will be needed to play new games. Only complaint is its HUGE, its the biggest console I have almost as big as my stereo receiver. Though on the positive, its actually quieter, and cooler than my PS4 Pro....

Absolutely happy with the PS5. Great games, graphics are amazing, easy to setup, easy to work around the interface and the games are amazing. It's also compatible with PS4 games. Some PS4 games get the PS5 treatment. Definitely recommend this product.

This item was a Christmas gift for my 16 year old son. Needless to say I am the best mom in the world. Playstation never disappoints. The graphics are impressive. This game is definitely a step up from the PS 4. This purchase was a no brainer and got me cool points.

This console is overall a whole quieter than the ps4 pro. It’s amazing! The controller feels good in your hand. At first it took a while to get used to because I was personally used to the ps4 controller. But it’s really good. I would recommend even to Xbox players.

Great system potential. Ssd makes wait times a thing of the past. Dual sense controller is the only way to play now. Not enough PS5 games yet but as history has shown us, more games to come will take full advantage of the hardware as it's lifeecyle progresses.

I got this about a month after it was launched so I have been using it for a year now. I’ve had no problems with it. It’s fast and powerful compared to ps4 pro that I was using. The controller is also a big step up from last gen.

Great console! System loads game way faster that the PS4 pro (no texting breaks for you). No dynamic backgrounds like on the PS4. The button scheme to turn off the ps5 on the controller is reversed from the PS4 (takes time to get used to). Records audio when you unlock a trophy which is pretty interesting. Can screen share with a friend who has a ps5. Download times for games are quicker. Have to make sure you are playing the ps5 version of a game rather than the PS4 version by looking at the options (made that mistake on accident). Not enough storage space if you are someone who likes to digitally download games.

The PS5 overall is great. Gameplay is awesome and everything loads up pretty fast with great graphics. My main complaint about the PS5 is the hard drive size which is only 825 gig's with only 667 gigs usable which fills up fairly fast. I know your probably thinking you can just get a external hard drive and solve your problems, well guess what? An external hard drive only works with PS4 games and you can't save PS5 games to it. Real drag because in less than 2 weeks we where already deleting PS5 games we want to download again, maybe in a future update they will fix the external hard drive issue.