Customer Ratings & Reviews

What can I say thst we all don’t know? I love it. Been playing it non stop. Great graphics , fast , quiet , just all quality in all aspects. I waited a year to get it so now there a much bigger supporting titles To buy and okay

And finally the day arrives after so many restocks and checking the website I got my console and it didn't dissapoint me. Graphics are amazing. Design is perfect and clean and the Dualsense feels so incredible. Thank you Best Buy!

An excellent addition to any game room. The games allow you to select between prioritizing graphics or refresh rate. Adaptive triggers and haptic feedback in the controller truly add to the experience as a whole.

I own both series x and ps5. I hate to admit this ,being an Xbox fan, but if you’re torn between getting one console PS5 is the one to get. It loads faster, the dual sense controller is way better and the pulse 3D Sony headphones are insane sounding.

Gorgeous design and incredibly powerful gaming system. It's definitely bigger than you would expect, but its appeal compensates for that. It comes with a tool that allows it to be laid sideways, and that's extremely helpful. Set up was incredibly easy as well.

Great system, I look forward to using it for the next few years. It is very large so it needs a lot of space for proper cooling. Using an external drive via USB-C for PS4 games is the best way to go right now if you want to save space on the internal ssd.

Nice next gen console. Graphics are amazing and load times are fast. My only complaint is the unit is large and heavy compared to older generation playstations.

Got this as a surprise for my sister and her fiancé, it’s awesome. The controller is ridiculous and it’s super fast too. It’s pretty much identical to the series x, although the series x might be a teensy bit quicker, but the ps5 controller is just awesome.

The purchase went perfectly. They assigned your parking and bring the PlayStation to you at the pick up Best Buy is one of the best places for all goods. Thank you guys so much look forward to doing business again.

So far this has been the single biggest leap in a console era since PS 1 to PS2 in terms of speed , graphics and speed of downloads. Astros playroom which comes free packed in with the system is the best free pack in game since Super Mario World in my opinion.

Amazing PS5 design and features. I like the digital version as you don't need to buy physical games. Easy to use and set up. It includes 1 controller and games are purchased digitally.

Hands down no questions asked THE BEST! Next gen console to buy!!! The dualsense cotroller makes it the clear winner!!! Don’t waste your time on Xbox unless you have $500 burning a hole in your pocket they do have a couple exclusives that are pretty good

I've been a fan of Sony for years and grew up with the Playstation and Playstation 2 so I have become accustomed to the controller and their line of exclusives. With the exception of the small amount of internal storage I have no regrets buying this console.

PlayStation has been my favorite gaming platform for years and the PS5 simply delivers. The modern design combined with the excellent performance makes for a really enjoyable experience. Can't wait for more games to release!

Excellent game play!!!! Superior graphics!!!! Unbeatable load times!!!! Can’t express enough, how impressed I am with the PS5 & also the outstanding service I received from Best Buy. Only wish I could’ve got the 3D pulse headphones to complete my experience.

Great service, pre-ordered when it first dropped and Best Buy allowed me to buy one for myself! Would recommend this console to anyone that enjoys gaming!

Load times are with the upgrade. Side by side graphic comparisons to PS4/Pro are noticeable, but not a huge leap. Nice that you can run your PS4 games off of a hard drive, but they need to be on the internal SSD to take advantage of the fast load times. Astro bots Adventure is great, takes advantage of the Dualsense. Dualsense controller is fantastic. Comes with a lot of free games in the PS+ collection. Internal Hard Drive space is not enough really. Almost all PS4 games play on it, the Senran Kagura games have glitches, may be a deal breaker.

Simply amazing! My last console was a backwards compatible PS3 so I'm catching up on some PS4 titles I missed and the PS5 plays them perfectly. Miles Morales is amazing as well. The load times are basically non-existent and the graphics are phenomenal.

Great console. Really enjoy the controller upgrades. Size of the console is not ideal, doesn’t really fit in a standard tv stand. Really enjoyed Spider-Man on ps5. Would definitely recommend upgrading if you can.

Once you finally get one, you wont be disappointed. Awesome graphics, fast game loads and a nice solid design. The base seems a little odd when horizontal but works fine once set up. Huge improvement to the controller over the ps4.