Customer Ratings & Reviews

My son loves this console!!! It is rather large but overall it’s amazing, It took a lot to get it but I was able to secure it before Christmas. The graphics are great and he hasn’t complained about any glitching.

I really feel blessed to have both of these at launch. The ps5 was harder to get due to the scalpers and limited stock thanks to Sony. I managed to get 2 series x and was able yo trade one for a ps5. As soon as you can get one, deff get one but it can wait til their restocked. Plz do NOT buy from the scalpers. Its not that serious.

Can’t express how impressed I am with the PS5! The graphics are amazing but the best new feature/component is the Dual Sense controller. Adds a new dimension to gaming. If you can find a PS5, buy it and love it!

Awesome next gen console. The controller feels great in your hands, and is a great next gen revision. The triggers and rumble features are cool. The console is quite large, but very modern looking.

This console is crazy fast! Amazing graphics! However, if you're not using at least a 4k tv, you're missing out on so much! I played it on a 1080p screen the other day, just looks like PS4 graphics with ray tracing.

Amazing console, it makes my ps4 pro obsolete. I can play any ps4 or ps5 title online. Only drawback is the limited storage on the internal SSD, but there is an additional slot to add an additional SSD in the future.

As for the PS5- fantastic. Have had all ps platforms previous and once again impressed. No issues to date and this thing is super fast. Unbelievable at the 499 price point when you really look at what gets you. A computer of this speed would be 1200 plus. Now for Best Buy ..absolutely the best experience as always. Nice that the company tries to prevent scalping and bots by the extra steps to go thru. Got mine and many others have had better success than other websites. Well done best buy for thinking customer first after the initial release issues continued. Got mine back on the first drop following Christmas. Thank you and good luck to everyone still trying to beat the bots. Don’t pay the scalp price make them eat their profits.

Was very fortunate to buy when the stock was available. This has been an amazing piece of hardware and design. Have had no issues and one of the most innovative controllers ever

This was a worthwhile upgrade from my old launch PS4. Loads games great and controller is the most premium controller I have ever had the joyous opportunity to play with. Do wish it had more storage space though.

If you didn't get a ps4 well now is the time to grab a ps5 disc version you can find ps4 games for great prices and some of them do have free ps5 upgrades. God of War series is a great series to get into

Super easy to setup and great gaming experience! Also, it's a breeze to upgrade storage capacity to store even more games if you ever need the extra space.

This console is great. Everything looks incredible, the controller feels super comfortable, and the load times are miniscule. Definitely a good investment if you're thinking of upgrading from a PS4.

What can I say? It's an excellent console. Great performance and ssd is fast. My only complaint is that is UGLY! If you care about looks buy and XBOX Series X but if you want the best performance go with the PS5.

Happy to finally be able to get hands on this from Best Buy. The console is BIG, but actually simpler to install than past units (love the lack of a power block). So far as happy as I'd have expected to be!

Speedy set up. All my older games look sharper and load a lot quicker. Storage has been eaten up pretty quickly. May need to get an external HD to hold me over till the expansion bay is available from Sony.

Great Console, tons of power and it is whisper quiet. Don't even get me started on this wild controller! I would also like to thank Best Buy for having a fair lottery system that allows people to get them!

Great console. Runs super fast and smooth. Games look incredible on it. I almost rated 4 star only because of how hard it is to get one but that’s not the fault of retailers so I decided a 5 star was fitting.

After a bit of a wait I finally got my hands on this! Lucky me!!!! It’s everything I imagined. I love the sleek look and the performance. Wish it had more games available but that’ll happen later.

Definitely worth the money, and the wait I had to endure just to finally get my hands on one. Graphics are amazing, everything loads a lot quicker, overall makes gaming a better experience

Overall a major upgrade to read/write speeds. The extra computing power of the new CPU/GPU/Storage architecture far surpasses the mid-cycle upgrade from the PS4 pro. Loading times have been drastically reduced which is a solid step in the right direction. The new System UI is a drastic change from the Sony norm, which can take some getting used to. Overall the PS5 does a solid job at multitasking and the share screen option allowing friends to view gameplay is an amazing new feature. For the Dualsense controller the new haptic feedback feature is nice; however, I find myself disabling it as it can become excessive with the adaptive triggers at times. Individual results may vary on whether you enjoy the haptics, but I can live without them.