Customer Ratings & Reviews

I love the ps5. The interface, the controller, and the graphics are all a huge update over the four! The exclusives are on point as well! Sony has done it again! A must buy if you want the best next gen console.

Love the new system! Great speed, graphics, and exclusive games. Storage could be larger. Should have gotten the disc version.

System is amazing! A tremendous upgrade from the PS4. Speed, graphics and gameplay are just unbelievable. FIVE STARS! Best Buy was great bringing it out to me as soon as I notified them, that I was outside.

Front ports do not charge when the console is in rest mode. The UI is awful and Sony is using it to blast your face with ads for games and other services. There are no themes for the background, you have no control over it. Pushing the Playstation button on the dualsense controller brings up a small menu on the bottom of the screen which I personally hate. Runs faster than a dev working on the next Call of Duty release. It's nearly silent unless a disc is spinning, and then it is the loudest console ever. It makes some sort of vibrating, resonating sound. Louder than a Hulu ad break. Other than that it's basically a Ps4Pro+ right now. I would return it if I could and just buy it next year when it has twice the storage space and doesn't look like a dysfunctional space ship from planet moneygrab.

The console paired with a UHD TV is absolutely amazing. Load times for many of the games are darn near seamless and the controller has a great feel to it too! I only wish more were available for other customers!!

Defined the most high tech gaming console out there. The quick loading times are a game changer (pun not intended). If you have a 4K tv and surround sound, you’ll have a great experience with this console.

It's big, it's sleek, it's silent. The controller is my favorite part of it, it truly feels next gen. The updated UI is also incredible... did I mention quick load times, yeah, that too. It's great machine so far.

Was finally able to get a PS5! The controller with its haptic feedback is amazing. I recommend an external ssd drive for your PS4 games. Looking forward to Horizon Forbidden West

Amazing Console well worth the wait. I pre-ordered this system when released in September I was one of the fortunate customers to get one on launch day, all i can say is wow console looks amazing,graphics are out of this world and games look magnificent on this console when paired to a newer TV. I had purchased back in July a 2020 Samsung Q-LED 8K TV to play the PS5 on and it looks amazing i also have it hooked up to a Sonos ARC soundbar, a Sonos Sub,and a pair of Sonos rear surrounds so the 3d surround sound from the Sony PS5 not only plays amazing but sounds amazing as well i wanted to test the full potential this console has to offer and am very happy with my purchase best investment I ever made thank you Best Buy you rock.

Not just a great console but loads and runs games at amazing speed, handles complex graphics and provides much more realism. The game sharing feature is a must for those who need help handling tough games.

The PS5 is here and I was first in line at my local BB to pick it up. It's a big boy for sure. I like the ease of use and controller feels good. Astros playroom takes advantage of showing how the haptic feedback should be used in all games lets see if developers use it. I had it displayed next to my series X and it just towers over it with its size. Only issue I have notice is when the disc spins it is really loud but then stops. Definitely love using it can't wait for God of War next year it will

Love this gaming system & I love the ease of availability at Best Buy! Thank you

The PS5 is a great system with plenty of games to play, but when it comes to new experiences, there isn't too many at the current moment. There isn't a rush to have one unless you are really excited for a specific game like me and Final Fantasy XVI. The future is looking great with a ton of new games coming out, but right now, there isn't too much of a reason to really have one unless you want to play something specific. Otherwise, just wait, there will definitely be some great games down the line.

I was lucky to get one and I wasn’t doing it for profit. Sony has done a really great job with this console. Everything runs super fast and on a 4K display it looks incredible. No bugs to report at this time.

My PS5 has been perfect no problems at all was fast and easy to pick up I’m so happy with my purchase was kinda nervous cause heard them ps5 was buggy but nope mine was perfect thank you best buy

Very pleased with this purchase. Looks nice, runs great. Games look amazing. Nearly as good as on my high-end gaming PC. If you can get a hold of one, It's definitely a great upgrade from the PS4.

I love the new system the ssd and new dual sense controller make this console totally worth it. The disc tray can be load at times, but have never regretted the purchase. When I was finally able to get one.

The best system ever at the best location to buy electronics!!!!!! Also thinking of buying a camera since the service is so awesome.

The ps5 graphics is amazing so happy that we got it.

Must buy for a PlayStation fan. They nailed it on this one. Super fast and quiet. You can’t even tell the fan is on. The controller is amazing and the battery last very long. Downloads are ridiculously fast.