Customer Ratings & Reviews

I'm glad I was able to snatch one of these up. Fast downloads, graphics are better, but the best part is the new controller and its new features. Highly recommended

Quick and easy process with no lagging issues or uncertainty that the item was in my cart. Best process of purchasing this gaming system I’ve seen.

We absolutely LOVE this next gen system, especially because it's ALL digital. The controller is a whole new experience and the games look so clean on a 4K TV.

The best gaming system out right now, getting rid of CDs was a great move from SONY now I can download everything I want from the comfort of my home.

It’s everything they say and more. No issue at all. No problems whatsoever. A great way to welcome in the Next-Gen of gaming. The new UI is great. It’s sorta similar to the X-Media bar of old, but with a new spin. Now, everything is accessible to you from Home Screen. It feels like everything is just one or two button pushes away. The new DualSense controller is phenomenal and feels great to hold. The way they added the speaker and microphone built in the controller is great too. DualSense updates on its own software. Expect a lot of great things to come from the PS5 & the DualSense. Cheers.

Fast load times amazing graphics. This system is amazing and best buy did an amazing job on launch day as well. Super happy and excited about my overall experience.

Controller is amazing, console looks cool, UI is snappier but takes getting used to. Some really good launch games and a lot more coming soon to get excited for.

The greatest console yet to come out, truly amazing in term of hardware, and design of course. A true beast even though in size it’s massive but still it’s amazing

Excellent console!! The Speed is the biggest upgrade as my games load instantly. Graphics look amazing and are only gonna get better. Highly recommend to everyone!

Love the console. Upgraded from a ps4 totally worth it

The PlayStation 5 is by far the best console I’ve ever purchased. Amazing graphics, awesome practically non existent load times. I just love everything about it.

Man this console is awesome, runs very good no problems or anything like that. Doesn’t make any weird or loud noises like people on Facebook said. So far so good.

The Playstation 5 is a very good console and the graphics are beautiful. The design of the console is very modern and the performance is amazing. Recommend 10/10!

The PS5 is an amazing system. It is able to run some of my favorite PS4 games, such as God of War, at 60fps which is very nice. Some of the actual PS5 software has been underwhelming to me, but Astro's Playroom comes with the system and is an super-high-quality platformer, if a bit short. Between my Series X and PS5, I like the controllers on my PS5 much better. At the end of the day I play my PS5, Series X, and Switch about the same. I love all 3. I like my Series X the best just because Game Pass is enthralling. I wish PSPlus was a similar value (merged with PSNow)

This is the console to get. Still impossible to find, but have had mine since launch and it’s quiet. Doesn’t get hot either. Fast and beautiful graphics!

Fast. Good graphics. Nice interface once you get used to it. Controller is crazy with the haptics. I will say that the controller dies super fast. And I don't like the lack of native HD space. But overall I'm happy with it. My ps4 pro was having a number of problems so I wanted the ps5 sooner than later. So I don't think there is a need to rush to get one unless your ps4 is giving you problems.

Everything was good becaue3 not many best buys had ps5s and the one in colonial heights had one so good for me,pickup was good,employees were good too

Going from a PS4 to the new PS5 is game changing. Faster speeds, graphics and the new controller is amazing. Can’t wait to try out all the new games on it.

Cannot believe I managed to grab one these after so long! I have only used it for Demon’s Souls so far and my next game won’t be until Resident Evil Village. The PS5 controller alone is what wins the console war for me this generation. At least so far. I have a Series X and while I love it, it is mainly for my vast library of games I own on that console digitally. The PS5 controller is incredible and the most innovative thing about this generation of consoles. If you can manage to find a console, I would say go with PlayStation 5. And I’ve been an avid Xbox/PC fan for YEARS.

Very great customer service building was in construction during the time they got me in and out with a ps5 in less than 5 minutes !