Customer Ratings & Reviews

Love it!!! My last gaming system was the PS3 and the differences are amazing! The graphics, the speed, the design...truly amazing!!!

Love the PS systems and backwards compatability. nice for the solo play that i can just story and pause whenever.

This is the best playstation yet! The graphics are out of this world! Load times are cut significantly, nothing to complain about here.

Love my ps5 lol just got to add some more memory. Other then that. Its great. Got mine when it first came out.

Runs pretty good, there aren’t a lot of bugs when playing a game. Controller is pretty solid and the console doesn’t overheat too much

Excellent console, load times are amazing, and i love the looks and feel of it. The dual sense controller really makes it feel next gen.

This is a awesome system the graphics are amazing,The controller is second to none and the design is great way to go PlayStation five.

The PlayStation 5 is a great system. Makes no noise when playing video games, unlike older generation consoles.

Graphics are awesome and the lightening speed. Only problem that I come across is the memory, just 850 GB.

I finally have been able to purchase a ps5 and did not disappoint! Powerful and games look really good. Super happy!

Love it!! Super fast loading of games, and the controller feels great! Accessing in-game PS5 controls (party chat, etc) is super fast!

Beautiful console with a lot of PS exclusives to play. Recommend or wait and see if PS5 Pro is a real thing.

It’s the next generation of games which look soooo good and the loading is also very fast less loading and more playing a must buy

Great graphics and the controllers are amazing with the adaptive triggers. Don't buy from scalpers. Get it retail.

Excellent, great service all around. The console is great and the employees in Newington are always the best.

Getting this pre-order took a lot of effort and the wait was worth it in the end. This game console is next level with faster loading screens, 4K-8k better graphics, and the design of the console looks stunning! Definitely would get my hands on one if I wanted a better gaming experience. P.S. Best Buy’s Customer Care team is fantastic! They had an answer for every problem I had during the pre-order process. Best Buy has a loyal, happy, and lifetime customer after my experience with their customer service. Thank You BestBuy!

Absolutely a next Gen console! This worth upgrading from PS4 to the ps5 very quite and very fast! The new Dual Sensor its a game changer!

So far so good - waiting to see some more games come out. Overall a really cool console with a great design and excellent controller.

It’s a solid console with a lot of potential, but right now there’s pretty much just Demon Souls and Spider-Man. Also, Cyberpunk runs fine on it. New controller is REALLY nice, and Astro’s Playroom does a great job showing off the new features. Runs PS4 games a little better than the PS4-Pro, but it’s nothing crazy. Can’t say much on the load times, as I’ve had an SSD in the PS4-Pro forever, but I’m sure it’d be a huge difference coming from the old HDD. Grab one if you can, but it’s definitely NOT worth paying a scalper.

Has been a fun console, and has some really cool features with the new controller. Visuals are great, and best of all it is very quiet.