Customer Ratings & Reviews

Only a few minor glitches so far in my experience, most of them related to the USB drive I ported over with my PS4 games, and the others with CoD: Black Ops Old War. Graphics are great, load times so much shorter, and the new controllers are comfortable and a neat experience with the new tactile feedback in the triggers. The new UI takes some getting used to, but has some nice features. Loving mine so far!!

This console is truly a joy to own. Really enjoying next amenities so far. Already plenty of gorgeous, smooth games to play and load times are almost nonexistent in comparison to PS4. With extensive use so far I’ve encountered ZERO system issues. Seems to be very reliable and built to last. If I had a single critique it would be that it only comes with 500gb, but in my case this won’t become a problem for quite a while.

Yea it was madness trying to get this at launch, but i got lucky. Really enjoying it so far. It feels very next gen. Demon's Souls remake is a visual masterpiece. Eye popping stuff. Spiderman, Returnal, Ratchet and Clank... really awesome games. The controller is now one of my favorites of all time. Surprising how good it is. The OS is awesome and seems more next gen as well. My experience has been great. No real complaints. I own all 3(xbox series x, switch, ps5)... The PS5 It's currently my favorite of all the 3 platforms. The Games. Really good stuff.

amazing console. not a huge difference from the ps4 but im sure as new games come out we will some of the amazing graphics this can put out.

I bought this back in 2021 when the ps5 shortage was a thing but Best Buy was my lucky charm I was able to get it and it’s been great ever since

The new dual sense controller is probably the coolest and most innovative feature of the system. Overall the graphics are incredible and the whole experience is very futuristic.

Glad I got my hands on this. Super fast loading...unreal graphics. The unit itself is quite large, but that's not really a big deal

I love the new PS5 compare to my old PlayStation. The graphics are great, it runs smoothly and it’s very quiet. I was glad I was able to purchase on release date.

Its incredibly quiet compared to the ps4. I've played about 2-3 hours of demons souls and am amazed I haven't heard the fan. This is great if your walls are paper thin as you can keep the volume down and still hear the game with no issues. The console itself is huge and will most like take up a big chunk out of any entertainment center. The ui is kinda meh in my opinion but am sure I'll get over it. I had one hard crash and had to unplug it completely but other than that no issues. Overall am happy with it and I have to say demons souls looks amazing.

The load times to get in and out of games is every bit as advertised. The graphics and gameplay of the system are phenomenal for a console. The controller is comfortable and feels familiar and similar to legacy PlayStation controllers. The physical size of the system is larger than I expected it to be but that is not a bad thing as far as I am concerned. I am still getting used to plugging my controller in for updates. I have had some difficulty familiarizing myself with the Home Screen navigation but that may be user error. Overall it is a great system and worth the wait (in my opinion).

Amazing!! been using it for about A year and a half, and haven’t had any problems. Still works great and I’m still loving it!!

gonna start off saying scalpers are literal scum of the earth and corporations need to do more to prevent them from artificially increasing product scarcity.. If you could get ahold of this, you know what you’re getting. UI feels next gen, new controller features are interesting but might just be a gimmick down the line.. Wasnt too crazy about the design at first, but it honestly looks breathtaking and is probably my fav looking console Anyways you probably already know you’re getting some serious hardware for the money. Gaming pc equivalent would probably be at least a grand or more.

You already know the console is a beast! Haven’t had any problems since my buy 2 years ago! Valid opinion- PS5 > anything Xbox

Graphics are awesome. Games load in quickly. Controller design is comfortable and functional. System is BIG and takes up a lot of space.

I usually own the Xbox and PlayStation, but I was always biased towards the Xbox. The PlayStation 5 changed that for me! I really like it a lot and I enjoy the new dual sense controller and the adaptive triggers! I like the ray tracing support for games and I got to try it with Spider-Man which looked really awesome! The console is lightning fast during load times and navigating menus comparing to the PS4 Pro. What disappointed me was no support for Dolby Atmos, and it seems it won’t be available in a way that we know. Otherwise the device is solid and I’m really happy with it!

The PS5 is large and in charge! I'm glad my TV stand can accommodate it's 15.4" height because I'm not a huge fan of how it looks sideways. The PS5 is truly next-gen, and I've enjoyed playing the latest games like Spiderman and Ratchet and Clank after finally getting one. The new SSD destroys loading times and makes everything feel faster along with better performance in graphics as well. I'm eagerly awaiting the launch of Gran Turismo 7 next year though which has always been my biggest draw to the Playstation over the years.

Awesome machine. For those who haven't got it, you haven't tried hard enough. I've literally walked into places and found them. You just need to be vigilant and check frequently.

Great system! So far no issues, amazing load times, I love the new controllers, I love the free upgrades on some games. The design is very slick as wel

As someone who was frustrated with how outdated the PS4 was, the PS5 brings in a new sense of excitement. It fixes everything that was outdated with the PS4 (faster storage, better graphics, updated ports). It let's you play PS4 games with better quality than the PS4, but it still feels underpowered when compared to the competition. It does not have a 1TB storage, and the space it does have is shrunk down some by the system. I ran out of space after installing five games from my virtual library. While the PS4's hard drive could be upgraded, Sony has yet to offer an effective option to increase storage on the PS5 (that I know of) without the need for an external drive. My biggest beef with the console comes from its design, however. It's way too bulky for a console. It covered a part of my screen, and I tried to move my TV until I realized it wouldn't solve my problem and just tilted the PS5 on its side. It has the ability to be sideways or standing, but it is clear that it is meant to be standing upright. It simply looks way too funky sideways, and it feels like it would've even been better if they had just removed the excess plastic that serves no purpose. Overall, it's a good console, offers a great selection of exclusives, but it is lacking in power and design. It feels like it will quickly become outdated and a new, more powerful variant will be warranted.

I was able to get the very first ps5 at Best Buy on the release day over 1yr ago. I have had zero issues with it and I have put a ton of hours into gaming. The speed of the system is just insane which makes downloading games so quick 5-10 mins and it has downloaded a 100G game no problem. The graphics are absolutely phenomenal this system is a must have but make sure to pair it with a tv with hdmi 2.1 I recommend the Sony Bravia x900h it’s capable of running games at 120 fps and I absolutely love it’s stunning.