Customer Ratings & Reviews

What is there to say? Sony continues the trend of betting on their first party developers, and it works every single time. Of course the hardware has to complement the amazing software, and with the PS5, they have delivered once again. The technical masterpiece that is the SSD is mind blowing. The build quality of the rest of the hardware is solid as well. Only thing that caught me off guard was just how massive the console is. I knew it was big, but it still surprised me when I pulled it out of the box. The controller is a massive improvement over all the previous Sony controllers. And that's coming from someone who loved all the iterations of the Dualshock. The build quality, the comfort, the haptics are all amazing. I didn't know I wanted this so bad. There is only one complaint I have with the PS5 is the lack of backwards compatibility with anything older than a PS4. And even with that, it has quirks of requiring physical discs to be in the console for it to launch those games. Digital games are handled with no issues. That is the one department the Series X has on the PS5, imo. Other than that, I am completely satisfied with the PS5.

Absolutely love my PS5. While my Series X plays 3rd party games better, I absolutely had to get a PS5 for its exclusives.

I love my PS5. The new controllers are amazing. Lots of great games available for it.

The PS5 is so much faster than the 4, the graphics are a big leap forward, the speed of loading and server-based games is much faster, and the née controller is the best controller I’ve ever used. The standard PS5 controller has the best features and the best feeling response. It’s better than pro controllers

Very good console, I have been playing this console for a while Good graphics and fast ssd, better load load times

Love the new controller! Load times are so much quicker, console is HUGE but it still made it on mydesk setup!

Coming from the PS4, the PS5 was a significant step up in performance. The ability to transfer your PS4 games to the PS5 via an external drive saved a lot time and was very welcome. The built-in high speed SSD storage allows for very quick load times, but is relatively limited in size so that you're not going to be able to store all your old PS4 games and new PS5 games concurrently. Highly recommend getting an external Drive to store/play most of your PS4 games and leaving the limited high speed storage for PS5 games and active PS4 games. Unfortunately, after using the PS5 for about 50+ hrs, mostly on AC: Valhalla, I started seeing erratic analog thumb stick drifting on the dualsense controller after 3-5+ hours of continuous use. Weird thing is that the drifting would disappear during the first part of next day's gaming and then reappear after 3-5+ hours and would continue to drift erratically outside of the game and in the PS5 UI. After troubleshooting with Sony support and resetting the controller, I'm in the process of returning the controller for repair. Overall, the PS5 is a very capable and fast gaming console. Highly recommended.

Great product! I absolutely love this console it works amazing and Best Buy had amazing customer service

As hard as it is to get, this console holds a great amount of value for only $399 and is definitely worth it. Its exclusive games are extremely replayable and its ability to support 120 fps as well as 4k gaming is amazing. The controller feels and performs great, and has no issues after 20+ days of constant use. The addition of adaptive triggers and haptic feedback in supported games gives a greater and more immersive experience when playing, making the PS5 that much more worthwhile.

Love it. It is a great product very happy with the graphics on it

The PS5 speaks for itself. Can't go wrong using this product, and add the warranty just in case too.

I picked up the new PS 5 yesterday with a couple of games and I have to say that it looks very impressive so far. What I especially love about it is that you don’t have to wait for a while until the game loads. You can start playing almost immediately. Also the 4K makes a big difference in the quality of the graphics. I am really happy that I was able to preorder it since it was sold out almost immediately. I’m sure that everyone that was able to buy it is really enjoying it right now.

Great console, super fast with amazing graphics, Sony outdone themselves with the dualsense controller.

Great console, but you definitely need to add more space with an SSD if you really want a lot of games.

This is faster, awesome grafix and almost the same os as the PS4. the new features it has in the controller is amazing.

Sony really outdid themselves with the PS5! This console feels so next gen and just runs at the speed of light at anything you throw at it. Not only are the graphics amazing, but the controller is truly next level. I can't even explain it in words except imagine how an iPhone vibrates, but throw it in a controller and amplify 4x with other human detecting senses and you have the DualSense. This is the console to have for next gen. Can't wait for the games to start rolling out.

Powerful and sleek, the PS5 is a next gen console through and through cant wait to see what games sony brings to the table

A lucky purchase that came from staying up till 4am and checking the Best Buy site out of the blue. It’s the PS5. Watch a YouTube video if you want the specifics. All I have to say is that it definitely feels next gen with the haptic controller and fast load times. Can’t wait for new games! If you don’t have one yet, please don’t stress and buy from scalpers! I think the game line up is great but if you wait, the games will most likely go down in price (from the whopping 70 bucks).

Massive upgrade from last gen you can immediately tell the difference, definitely worth it

Graphics and Loading times are amazing. The incredibly fast loading times alone is a great reason to buy. The dual sense controller is a great improvement over the old dual shock, initially it felt a bit too big but after a month of playing with it I got accustomed to the size which is something you should definitely keep in mind when buying this for younger kids. So much more can be written but I don't want to make this review too long. Overall a 10/10