Customer Ratings & Reviews

The PS5 is awesome with great graphics and very fast loading

After about a week everything about this new console is incredible, from the new controllers to the blazing fast load times. As of now there still aren't too many games available exclusively for the ps5, but that doesn't take away from the vast improvements it offers.

The system is perfect has worked well since day one , the whole new system interface is perfect and game look stunning , I can play my 4k movie and they look stunning with my sony x900h , the system is perfect to me

Absolutely SPECTACULAR. From load times to interface functionality for online games/party chats/audio switching between headset and soundbar. Graphics are absolutely gorgeous. PS4 games that got even simple PS5 updates run night-and-day difference better.

If you get one, you won't regret it. I'm currently going through Spiderman, and some older titles. The SSD makes loading times insanely fast. The dualsense controller is truly next get. Don't skip Astro's Play Room and the entire PlayStation collection. Loads of free games.

Was finally able to get one through the Best Buy website. Graphics are awesome, cant wait to customize the plates. Awesome graphics, Loads games super fast, just really hard for everyone to get right now. Good Luck to everyone in your hunt for a PS5!

Phenomenal console. Games load quickly and look great, and the DualSense controller is a game changer (forgive the pun). It'd be nice if it came with a bigger hard drive or at least had support for expansion by now, but it's remarkable even with that minor flaw.

Amazing and great must be the most wanted item in 2020. It also bring some light to a child's quarantined days!! But was extremely hard to get my hands in a system . I tried to order one and the page would just keep loading and loading. Really liked the email verification.

Love it! A huge upgrade over an original PS4. Not as a big of a graphical upgrade versus the PS4 pro but it is amazing to play GOW at 60fps. Getting ready to go through Ghosts of Tsushima on New Game plus! The DualSense controller is awesome! Best controller I’ve had.

This console is very well designed. No console is perfect, but it hits all the right marks. Compared to the Xbox series X it is honestly about on par. I do own both, and if you are simply wanting the best ” next gen “ experience, with the best games, this is the one. The controller is a “must have” experience and it sets it apart from the competition. The look, well, who is looking at it while they are playing, but it grows on you. It’s big, and leaves an impression that says “ I’m the centerpiece!”. Just let her be the queen of your entertainment setup, and she will prove her worth.

I've had an absolute blast playing my digital ps5. It's so convenient not having to use discs for games, especially since I move a lot and won't be able to keep up with them after a while. Hopefully production ramps up soon so everyone can enjoy these new PS5s

I've owned every Sony console since the original PS1 and Sony has really impressed with the PS5. Load times are practically non-existent. Games look amazing in 4k 60FPS. It's not really a groundbreaking upgrade from PS4 pro, but it sure has a lot of potential moving forward.

Great value. The PS5 is just better. You'll have a more immersive gaming experience, with ray tracing, haptic feedback on the DualSense controller, a lightning-fast SSD, and so much more. If you have the ability to go for the PS5, that would be my recommendation.

Absurdly powerful and fast when enjoying games both old and new User interface is refined, accessible and satisfying to use DualSense controller feels like a true leap forward for gaming Backwards compatibility means you can access your existing library with ease

This is an excellent console worth the hassle to buy online and pick up at my local store. Unfortunately the internal storage is only slightly over 600gb after the OS takes up a 4th of the 825gb. Waiting on hopefully soon a firmware update for an m.2 ssd upgrade .

Once you experience those extremely fast loading times you are unable to look back. The dualsense and the functionality of the PS5 are a wonderful experience that feels like a true generational leap unlike before. Even without a 120hz display, you will see the difference.

I give it a 4 star just because it’s a huge upgrade. Waiting years for PlayStation to release a new console has been worth the wait. From the controller to the headset. Built in mic on the controllers definitely huge. Now the downside you do need to upgrade your tv to usb 2.1 for anyone that doesn’t own one. Just to be able to use the 120 FPS for certain games. The other down side since I got the digital edition was that it’s a new console and I kind of knew going into it that it would have its issues. At times the games like cod crash when your in the game. Perfectly understandable. Doesn’t happen a lot but it happens.

I have been quite happy with the console as my ps4 pro was getting up in age. I got very lucky to get the console and does what the pro does but more. I just wish themes will come in the future and excited with the ps5 exclusive games.

I was fortunate enough to grab a PS5 one morning while they were in stock (5AM). Sony did not disappoint with this next generation; the dual sense controller is awesome along with the updated OS and speed of the system. If you can find one in stock I highly recommend.

PS5 is a solid peice of hardware, that will give you the best gaming performance on console. The library of games from Sony deliver unmatched quality, and expereinces that go beyond what what is possible in any other medium. Demon's Souls and Astro's Playroom do an excellent job of highlighting some of the new advancements PS5 brings to the table with the DualSense constroller and 3D Audio. PS4 backwards compatibility gives you access to landmark titles such as The Last of Us Part I & Part II, God of War, Horizon Zero Dawn, which have set the bar for what is possible with a gamepad and a flat screen. With support for Virtual Reality, PlayStation 5 is the only current gen console, that gives you access to new gaming expereinces in the evolving VR space. When it comes to games, PlayStation 5 offers more gaming expereinces, across the best library of games, with the best performance in the console space. With that said, there are some draw backs. The consoles OS is lacking in features and functionallity. While also suffering from stability. In a month of ownership, there have been (2) instances where the unit shut off while playing, and after rebooting, the save file for the game being played was corrupted. Continuing with save files, Sony has taken a step backward with save management on PS5 vs PS4. Where you could manage save data for each game from the games tile on PS4, the only way to access Save Data on PS5 is through the settings menu, which is slow, and requires scrolling through the entire library to get to the game you want to manage data for. There is also currently an issue with the PlayStation Video service. For one, Sony is not offering movies through the PlayStation Store on PS5. On top of that, the service has been unaccessible on PS5 since launch, with no fixes available through PlayStation support. In addition to these issues, the PS5 has lost access to multiple other Video applications. There is currently no access to MLB.TV, YouTube TV, Crackle, and many other services that were available on PS4. Sony has also not offered direct access to the Web Browser with PS5. The browser can be accessed in limited capacity via links in messages, but the functionality is very limited. This greatly reduces the convience of doing a quick Google or Bing search while gaming. *One thing to note however, is that the Web Browser can be pinned to the side of a game, allowing the streaming of YouTube for walk throughs or Live Events while playing. All in all, the PlayStation 5 has launched as a great games device. It has incredible potential for the future, but there are some glaring issues that need to be address in the OS, Apps, and Services department. If Sony can iron out the issues, PS5 will be a 5 Star worthy Product, but as it stands I can only give it a 4/5. For Heavy Gamers, I would recommend the Product as is. For those looking for a family device, I would stick with PS4 a little while longer until PS5 is ready and fully functional.