Customer Ratings & Reviews

Great product and great release method. Thanks to Best Buy I was able to grab a ps5 during the crazy releases.

Great console! System loads game way faster that the PS4 pro (no texting breaks for you). No dynamic backgrounds like on the PS4. The button scheme to turn off the ps5 on the controller is reversed from the PS4 (takes time to get used to). Records audio when you unlock a trophy which is pretty interesting. Can screen share with a friend who has a ps5. Download times for games are quicker. Have to make sure you are playing the ps5 version of a game rather than the PS4 version by looking at the options (made that mistake on accident). Not enough storage space if you are someone who likes to digitally download games.

Great service, pre-ordered when it first dropped and Best Buy allowed me to buy one for myself! Would recommend this console to anyone that enjoys gaming!

The PS5 overall is great. Gameplay is awesome and everything loads up pretty fast with great graphics. My main complaint about the PS5 is the hard drive size which is only 825 gig's with only 667 gigs usable which fills up fairly fast. I know your probably thinking you can just get a external hard drive and solve your problems, well guess what? An external hard drive only works with PS4 games and you can't save PS5 games to it. Real drag because in less than 2 weeks we where already deleting PS5 games we want to download again, maybe in a future update they will fix the external hard drive issue.

It's good. Controller is amazing. Maybe the best ever. However, the leap from ps4 to ps5 is not that big, graphically speaking. And system is too over-sized, bulky (when most powerful electronics are getting smaller). Also, re free Astro-Bot game. I LOVE ASTRO BOT VR. This is a nice sequel, though no jaw-dropping surprises that the VR version presented. And way too short. Very much a tech demo and I guarantee they will sell DLC to add to this. This is NOT the best pack in game ever (I played it once, I am done): WII SPORTS is by far the best free pack in game ever. Played that over 100 hours.

Amazing console even if it’s extremely bulky and 1GB seems not nearly as much storage as it should have. I have my console wall-mounted but because of its orientation, I basically have it mounted upside down to have the cables accessible from where my TV is mounted.

Great System! Fan is bigger than advertised, so it has its moments where its loud, but does not last long enough to distract you. Also, it's a very large console, and the controller is out of this world. You can feel everything, from ice to grass to shooting a gun.

Excellent and extremely fast. I was able to order this online and received it 7 days later even with the high demand. I love this console, a bit pricey, but worth it. Games don't lag and the loading time between games, menus, and notifications is lightning fast.

I love my order and it’s was professional and easy to pick up thanks again for making me and family happy

It wasn’t easy to get and took lots of patience and waiting. But the system has a beautiful design and comfortable controller. Their isn’t many games and I’ve been playing past gen games mainly, but It is a console to get which should last for the years to come.

I try to play as often as I can, but I can’t really do that because of work but I definitely place at least 2 hours minimum everyday. I feel like a kid who just got their first ps2 again. Really enjoyable and definitely worth every oenny

The purchase went perfectly. They assigned your parking and bring the PlayStation to you at the pick up Best Buy is one of the best places for all goods. Thank you guys so much look forward to doing business again.

This is a great game system. The visuals are amazing, the controller is great. People are either going to side with Xbox or PS- I personally don’t care either way (I was just able to get a PS5 first). My only problems with it are the lack of a digital audio out (I had to buy a new receiver to get HDMI 2.1 inputs), VERY limited options for expanding the storage (which is much to small), and I’m running in to ALL sorts of problems with having my PS4 games becoming playable on the PS5 (it’s not as easy as all the videos claim it should be). Regardless, if you can get one, you won’t be disappointed.

I was lucky enough to get it and am grateful for it. There are currently not many exclusives but the quality of life improvements are great. It handles every game played quickly, the graphics are amazing and am very excited for the future exclusives

Amazing system. Love it. Fast loads, great graphics and interface. Love thr control. Takes a while to get use to the ps button. I keep wanting to press and hold to bring up the quick menu, but on this one it is just one press. Love the system and everything though.

The controller on the PS5 is just amazing. The Astro game that comes with the console really shows it off. I am just amazed at how my 2 year old PS4 games look on the PS5. If you are a Gamer, this is your console. Good Luck finding one it will be worth your search.

Everything I dreamed of. Almost no load times- an amazing library of games. And runs very quiet! I haven’t had a PlayStation since PS2 and I have been waiting for a PS5 since they released. Definitely worth the wait.

Great console, it’s fairly priced for what it does and the dualsense controller is the real highlight. Everyone knows they’re scarce but worth it if you can snag one. Internal storage is somewhat small for the size of today’s games but it doesn’t bother me much.

Excellent console. Controller is great. Needs more games to support the features. Console is huge as ever compared to Xbox you’re going to need to make room for it to dominate your entertainment center. Plenty of reviews of this online to form an opinion about.

Awesome I love it. The controller is what makes this thing next gen. If you have a good 4k tv you will love this playstation, only down side is that it's hard to get ahold of and you will be hurting on memory until the update comes out for the m.2 expansion