Customer Ratings & Reviews

Bought this as a Christmas gift. Top notch console.

Big, yet fast & powerful console.... Worth every penny!

High speed, great graphics! 10/10 better than xbox!

Great console, good graphics and speed and storage

It's big it's fast and it was well worth the money. I thought itbqould be more to be honest. But it plays pretty much all of my ps4 games, so don't worry about losing them to the upgrade. It also makes the old games faster and beautiful. This is an amazing system. Make the plunge it is so worth it. I would definitely recommend.

I want to thank Best Buy for making this the best Christmas ever for my son. Originally, I had pick up for 12/26 but got the text Christmas Eve morning it was ready for pick up. It was a miracle and I am forever grateful. The process was smooth and I told the young man at pickup that if it wasn't for Covid, I would hug him.

Sony has re-imagined the key parts of the experience – from a simpler setup and new well-thought-out user interface, to a revolutionary controller and added bonuses for PS Plus members. The result is a console that we can't help but be impressed with, and it helps that it has a compelling lineup of games to play on day one.

Everything is so smooth and fast. Graphics are insane

Well worth the wait ! Controller feels great runs smooth

The system works great games look perfect and runs good

The PlayStation is great. I’ve had it for about a month now and it’s gotten me back into gaming. I love that it comes with a built in game that’s an actual game. It shows off the features of the controllers that will hopefully get incorporated into future third party games. Buy buy also mad it easy to purchase during the holidays.

Extremely difficult to acquire but well worth it once I got it. Had to drive more than an hour to get it because of how difficult it was to try and get one close to me. The PS5 hardware itself is great and provides a lot of boost in performance to my older PS4 games too! It was definitely worth the trouble in getting.

Jesse, Gina, and Lauren are 3 reasons I will forever return to Best Buy. Jesse, who I spoke with on launch day, had to inform me my pre-order wasn't on site, somehow sensing this news had just drained all hope for man kind. Not 10 mins later still moping was I, Jesse searching me out as to request a copy of my pre-order print out. I thanked him, obliged his request and moped on....Sinking in was my reality of how close I had come, sunburn and singed hairs from the sun. Gina, following up a short 14 hours later, leaving a message that I will only say.....was angelic and biblical...inviting me back to the store, to cancel my order.....and correct this injustice... Lauren, meeting her was a true gift and pleasure. I got a third of my sentence out, citing Jesse's name, and Gina left a VM...Lauren looked, pointed, and said "Howard?" Pearly Gates of heaven! This is what it's all about. Going above and beyond, to right a wrong, all of which consume time and energy. When most would've picked the easy, less cumbersome path of pleading ignorance. Jesse, Gina, and Lauren. Lock-stock-smoking barrels....I can now die a happy being! Many Thanks, and Much love!

Got it for my brother and it won’t stop playing it

Awesome amazing product and great curbside service

The hardest console to ever get, though (and kinda obvious) the very best of them The smooth it runs, leaves ps4 way back in time. The fast charge on games is real, just X a game and boom, is there Really happy with it, and also with bestbuy which was the only place where i was able to finally get one

Everything as expected. Excellent console. Easy to use.

Love the next gen. The operating system is very smooth just transitioning from game to game or other log in is seamless and the game graphics are amazing I switched over the ps4 game I was playing and am still playing it on the ps5 but faster and better graphics

Great console would highly recommend for anybody any age

Was good cached. I like to play, nice quality. Recommend