Customer Ratings & Reviews

What can I say? Next generation gaming is awesome. Gameplay is so smooth. Load times were fast, I mean really fast. The only thing I think it's a downside, is hard drive size. It's small. You will need a external hard drive.

Finally snagged one but it took awhile! Fast, works well connected to UHD TV, great picture but not sure worth three times my PS4 Slim!

Worth the wait and headache finding one lol. Quiet, fast loading and I don’t mind the standing design because my other systems overtime would overheat and slowly have issues because of that.

The PS5 is a genuine leap forward for console gaming, offering gorgeous 4K performance, stunningly fast load times and a truly game-changing controller that makes playing games more immersive and tactile than ever.

Excellent graphics and speed. Like others have reviewed, the controller is large but fits my hands well and the motion feature is excellent!

Fast, quiet, and it's worked since day one. Set up was super easy, and self explanatory. The unboxing experience was not as hyped as the product is made out to be. However, everything works out of the box.

Great futuristic console design. The games are great. I can’t wait for Sony to implement new features going forward like VRR and Internal storage. This is the fastest selling PlayStation console for a reason!

They did what everyone wanted them to do, which was make the ps4 pro professional edition. Basically a beefed up ps4 system with a very cool new controller. Nothing else innovative, but not necessarily needed.

From someone who owned a PS4, this console is an absolute beast! It loads and handles all triple-A games within seconds, and so far, no major crashes occur. I totally have no regret upgrading to it from my previous gen console.

I’m one of the lucky ones!! I’m so happy that I got one! The graphics, sound and gameplay is great!! Every game I play looks and plays so much better!! Thanks Sony and BestBuy you guys are awesome!!

Best video game console yet. Console looks futuristic. Bigger, heavier and sure to turn heads. The controller has amazing features never seen or felt on any other system. 4k and 8k resolution with 120 fps and hdr available.

Was able to finally get one of these thanks to BestBuy. Very easy to pick up and was able to make my nephew very happy for xmas. Product itself is good quality and runs very smoothly. Overall satisfied with our experience.

I have both the Xbox Series X and now this PS5. While I love my Xbox and it clearly has a slightly superior hardware but the controller of the PS5 is what makes the PS5 feels truly next-gen!

What a awesome console. Really fast looks great. PlayStation knocked it out the park with this one. Got one because Best Buy isn’t announcing there drop date so scalpers can’t sit on it and get all of them great job Best Buy!

I would definitely recommend this next generation console! This is the best of both worlds, great performance and great value. The gameplay is amazing especially for call of duty games!

This console is way easier to use than the already easy to use Ps4! While the game selection is still small, there are already some hits that show the true power of this console and the power of the new DualSense controller.

Excellent console, design is very neat and clean. Only downside is the charger cable for the controller comes DOA sometimes. Luckily had a similar usb c charger and so I didn’t have to deal with customer service or psn.

I have not experienced the crashing others have reported, but I'm also not playing CyberPunk. I loaded Fallout4 and Red Dead Redemption 2 and compared to the PS4 Pro, there is a very distinct difference in visuals and smoothness + better response during game play, Sony's beefed up hardware specs really can be seen and felt. I was a bit concerned about the size of the new controller, but after a few hors of breaking the console in, I like the extra size and shape, the controller feels better balanced front to rear. I haven't fired up the VR headset yet, but I do have the free Sony adapter and when more time is available, the PS4VR games will come out. So far, the new platform gets a full 5 stars and this was worth the effort and drive to get my hands on it.

So I finally got my hands on the notorious PS5 and I have to say- despite the process of acquiring one being a REAL nightmare (seriously- the shortage of product made the search for one a real hassle, but...#firstworldproblems , right?!), this product is INCREDIBLE. Load times are super fast, the "home" screen is beautiful and easy to use (once you get used to the new layout and placement of things on the screen), it's silent when it runs (so far, anyway), and I'm so happy we picked on up. That said, it's a rather bulky console that I actually find to be a bit of an eyesore and the stand itself SUCKS when placing the unit horizontally on a shelf. But I'm still thrilled to own one and very thankful for my luck in getting one. Highly recommended!

Excellent, the digital is worth the savings if you only play digital games and don’t have any physical ps4 games. Controller is great. Only thing I wish Sony would already support is 1440p, as well as VRR.