Customer Ratings & Reviews

Amazing next gen system. If you don’t plan on buying disk games this is the system for you. Save $100 vs the standard PS5. Deals can be found on almost any game as long as you don’t need the game on first release.

Sony with their PlayStation brand & console launches have been exceptionally well delivered especially with their 1st & 2nd party games. Having this system be backwards compatible with PS4 is an absolute system seller from the perspective of having an existing PS4 library or missing out on PS4's generation of exclusive games. Certainly the most stand out feature of the PlayStation 5 is the new DualSense controller with haptic feedback and adaptive-resistance triggers. Can't wait for the fresh & exciting ways developers make use of them in future titles. Even though these systems are hard to come by please wait for the systems to be in stock to get the value of the true amount this system is worthy of instead of scalpers ridiculous & outrageous prices.

People expect some huge leap in graphical performance but that’s not how it works. You’re getting something even closer to PC performance. The UI is faster and cleaner. The over performance for this system is wonderful.

This console is ridiculous. If I had grown up without having to ever know what a loading screen is, I do not know who I would be. Two things -- 1) Getting this was difficult, but not impossible & 2) Due to number one there are not that many games. I understand everyone wants to get this console and play it asap (so long as you have room in your living room, it's a giant), but there is no game out yet that determines you *have* to have it. Just back to the fact there is no loading screens and it is ridiculously powerful. I am excited to see what is to come. I do wish they hadn't changed the heatsink, but am happy you can add more storage at your will.

The console looks cool when it lights up, it’s super quick on the loading times, graphics look super good. If look closely on the controller u could see the PlayStation symbols .

Amazing product. Loading times are cut egremly low compared to previous generation, Controllers feel amazing, only thing i’d like to see is a improvement in the media section with the apps they have to offer.

Best Buy portal has been the easiest to locate a PS5. System technology & UI is quality and easy to use. Controller is best in class in my opinion. This is after having played a friend's new XBOX Series X as well.

Purchased for my husband. He has nothing but good things to say about this system. It's super fast and he also upgraded the internet in our home, so downloading games to this system is not an all day thing.

Really nice console Very fast graphics are excellent Glad I was lucky enough to get one Don’t mind that it is digital only, don’t play that many games on disc PS now works really well

m,Just wanna first appreciate the smooth transaction getting the PS5 thanks to BestBuy's scheduled pickup process. Literally nobody was around and I just sat in my car as an associate quickly came out the door with my new console. The console definitely was worth it, especially when I can still continue to play my PS4 games with the limited number of next-gen games available right now. It has some hiccups here and there, like the console or the controller abruptly shutting off until having to restart them. Both of these issues immediately lead to a new update, which seemed to have resolved the issue since I haven't experienced them since. One thing I was surprised about was the noise, considering Sony was so proud of the upgrade in fan noise since the PS4. The console can sometimes get a little loud, especially considering what they've been saying all this time. The optical reader is also loud, but only when first inserting it and occasionally while playing or just on a completely different app like YouTube. I've heard about each console with the chance of having one of two different fans recently, one quieter than the other. That's a huge bummer and I'm hoping I didn't get the louder fan model in this console... but I don't think I did since it hasn't bothered me enough to be my biggest gripe with it. Another issue I have is with the UI in the control center. It's just not as clean and organized as the home page. I don't understand why you have to go all the way to the end of the cart, past all the locked achievements, to look at your recent image or video capture. Why would they be in the same section? As someone who does a lot of photo/video capture, it gets annoying at times. One last thing... WHERE'S MY THEMES?!? There's no customization for the background and UI at the moment, so hopefully, they bring an update to change that. I'm sure there are a lot more small issues I have with the PS5 right now that I'm forgetting, but overall the good outshines the bad vastly. I have no regrets and I'm only excited for how the console will evolve in the future.

I purchased my ps5 the night that preorders went live and I didn't have any problems. I picked it up early on launch day and have been playing it daily since. I haven't had any problems with it and am loving it.

What more do need to know that we don't already know? It's a PS5 and yet again Sony raised the bar as they always do. Love the new DualSense controller what a upgrade. Lucky I got my console on release so thanks BB

What more do need to know that we don't already know? It's a PS5 and yet again Sony raised the bar as they always do. Love the new DualSense controller what a upgrade. Lucky I got my console on release so thanks BB

PS5 works very well. Only had a little trouble getting the small screw out to hold up the console on the stand. I hope with time more of them will become more available for others to purchase.

The ps5 is very fun and nice been having it for awhile and it has been very good. I have not had any bad experiences with it yet. The graphics on them are very nice and it’s really good for its price!!!

I haven’t played video games this much in years, really like the early exclusives with Demon Souls and Spider Man! Good start to the new generation for sure, my only gripe was actually how long it took to get one.

I’ve had a series X console for awhile now and I wanted to add a ps5 to the collection I really like the controller and exclusive games the console has to offer

No complaints. Not a fan of how big it is, but it's not a deal breaker. Enjoy playing Demon Souls and spiderman with it. Definitely worth the upgrade from the previous generation.

PS5 meets all expectations. Was shocked when I was contacted about possibility of purchasing PS5. Expected to have to wait until next summer to get one. Totally Awesome. Thanks Best Buy!!!

Cleanist console ive ever touched. Slim clean modern. Just some of the few adjectives i can use to describe the tjing. You trally have to try it on ur own to see what this thing can do!